Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Poonam Tiwari

Hyderabad

Summary

Accomplished Team Leader Manager with a proven track record at Swami Vivekananda Institute of Technology, enhancing admissions process efficiency by 30%. Expert in Ms. Office and Advanced Excel, adept at leading cross-functional teams and improving operational outcomes. Demonstrates exceptional mentoring abilities and a commitment to maintaining academic integrity.

Overview

8
8
years of professional experience

Work History

Team Leader Manager

Swami Vivekananda Institute of Technology
05.2023 - Current
  • Team Lead - Admissions for B.Tech & MBA Programs
  • Led a cross-functional team to manage the end-to-end admissions process for B.Tech and MBA programs, improving efficiency by 30%.
  • Trained and mentored team members on best practices in admissions, resulting in improved team performance and higher applicant satisfaction scores.
  • Established quality control measures to ensure compliance with academic standards and enhance the integrity of the admissions process.

Team Leader Manager

St. Mary's Group Of Institutions
05.2023 - Current

Same as above responsibilities

Telemarketing Cum Placement Support Executive

Joseph Sriharsha &Mary Indraja Educational Society
06.2021 - Current
DDUGKY (Deen Dayal Upadhyaya Grameen Kaushalya Yojana)
  • Program Overview: Contributed to the central government initiative, DDUGKY, aimed at enhancing the employability of rural youth across six states: Madhya Pradesh, Andhra Pradesh, Kerala, West Bengal, Gujarat, and Tripura.
  • Eligibility Assessment: Managed the eligibility criteria assessment for participants, ensuring adherence to program standards while promoting inclusivity.
  • Training Implementation: Coordinated and facilitated free vocational training programs tailored to local market demands, resulting in a 30% increase in participant enrollment.
  • Placement Support: Developed partnerships with local industries to secure job placements for trained candidates, achieving a placement rate of over 70% within six months post-training.
  • Monitoring and Evaluation: Implemented a robust monitoring system to track participant progress and program outcomes, utilizing data to drive continuous improvement in training effectiveness.
  • Community Engagement: Engaged with local communities to raise awareness of the program and its benefits, leading to increased participation and support from stakeholders.

Computer Lab Supervisor

TSC, ION Digital, Examination Centre
02.2017 - 12.2018


  • Mock Test Administration: Successfully organized and conducted mock tests to familiarize candidates with the examination format, ensuring a smooth experience on the actual test day.
  • System Operations: Oversaw the functionality of examination systems, conducting pre-test checks to ensure all equipment and software were operational, minimizing technical disruptions during assessments.
  • Hall Ticket Verification: Managed the verification process of hall ticket numbers, ensuring all candidates were correctly identified and eligible to sit for their exams, enhancing the integrity of the examination process.
  • Biometric Attendance: Implemented biometric attendance systems for secure and accurate tracking of candidate presence, ensuring compliance with examination protocols and improving accountability.
  • Team Leadership: Supervised a team of 15 invigilators, providing guidance and support to maintain exam integrity and ensure adherence to all regulations and guidelines.
  • Monitoring and Compliance: Actively monitored the examination environment, addressing any irregularities and providing immediate resolutions to maintain a fair testing atmosphere.
  • Collaboration and Support: Worked closely with administrative teams to streamline communication and enhance operational efficiency, ensuring all logistical aspects were handled effectively.

Education

MBA - Digital Marketing

KL University
Hyderabad, India
08.2024

B.com

Gitam University-Degree
Hyderabad, India
2022

M.Pc -

Intermediate
Hyderabad, India
2018

Schooling -

SSC-NIOS
Hyderguda, India
2016

Skills

Technical Skills

Software's : 1 Ms Office

2 Advanced Excel

3 Tally

4 Telecrm

5 Runo

Operating Systems : Win-07, xp, Vista

Languages

English
Hindi
Telugu
Marwadi

Timeline

Team Leader Manager

Swami Vivekananda Institute of Technology
05.2023 - Current

Team Leader Manager

St. Mary's Group Of Institutions
05.2023 - Current

Telemarketing Cum Placement Support Executive

Joseph Sriharsha &Mary Indraja Educational Society
06.2021 - Current

Computer Lab Supervisor

TSC, ION Digital, Examination Centre
02.2017 - 12.2018

MBA - Digital Marketing

KL University

B.com

Gitam University-Degree

M.Pc -

Intermediate

Schooling -

SSC-NIOS
Poonam Tiwari