Poongothai Murugesan
Karur
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
HC & Insurance Operations Associate
NTT Data Information Processing Service
Coimbatore
12.2019 - 12.2024
APPLICATION EXPERIENCE
Handle MS OFFICE EXCEL for maintaining customer data.
Presentation Handle.
CITRIX & Mainframe Session: NDB, PHYCON, EMPTORIS, CLM, etc.
PCDM - RCL (Regional Contract Loading)
- Monitored the office services mailbox for business support needs and requests.
- Managed inventory levels to ensure optimal stock availability for ongoing operations.
- Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
- Analyzed operational processes and implemented improvements to enhance efficiency.
- End-to-end process based on provider contracting and termination processes, from demographic to contractual levels.
- Developed and implemented operational procedures to ensure efficient workflow.
- Participated in cross-functional teams to plan and execute special projects.
Education
MBA - Human Resources Management
Bharathiar University
Coimbatore05-2022
Bachelor of Science - Information Technology
Dr.G.R.Damodaran College of Science
Coimbatore06-2019
HSC
Kongu Vellalar Matric.hr.Sec.School
Tiruppur05-2016
SSLC
Kongu Vellalar Matric.hr.sec.school
Tiruppur05-2014
Skills
- Microsoft Excel
- Data analysis
- Inventory management
- Operational procedures
Accomplishments
- NCAT - Wrote the NCAT exams twice and holds certificates
Declaration
- All the information shared in the resume is correct, and I take full responsibility for its correctness
Timeline
HC & Insurance Operations Associate
NTT Data Information Processing Service
12.2019 - 12.2024
MBA - Human Resources Management
Bharathiar University
Bachelor of Science - Information Technology
Dr.G.R.Damodaran College of Science
HSC
Kongu Vellalar Matric.hr.Sec.School
SSLC
Kongu Vellalar Matric.hr.sec.school
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