Badminton
Hi, I’m
Poorna Sai
Client Relations Manager
Hyderabad,TG
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
Client Relations & Operations Manager with 4+ years in technology, defense, and consulting. Managed strategic partnerships, enhanced client engagement, supported business growth, and coordinated cross-functional teams. Combines technical expertise with commercial insight, excelling in Sales Management, Business Development, Operations, and Client Success roles.
Overview
5
years of professional experience
Work History
Valmiki Group
Client Relationship Manager
03.2024 - Current
Job overview
- Developed long-term, mutually beneficial partnerships with key clients through strategic relationship management initiatives.
- Strengthened partner relationships by addressing concerns and delivering tailored solutions, enhancing client satisfaction.
- Optimized account management processes, resulting in increased client retention rates and overall growth of the company''s revenue.
- Expanded client base by identifying new business opportunities and establishing strong connections with potential partners.
- Negotiated favorable contract terms and conditions for both our company and clients, ensuring mutual satisfaction from all parties involved.
- Enhanced collaboration between internal teams and external partners, leading to improved efficiency in project delivery.
- Leveraged up-to-date knowledge of industry developments to provide clients with insights for competitive advantage.
- Championed process improvements that enhanced daily operations and contributed to organizational efficiency.
Defence Research And Development Organisation
Systems Engineer
11.2021 - 03.2024
Job overview
- Facilitated end-user reviews for modified and new systems, gathering feedback to inform future improvements.
- Assessed new tools and technologies for integration into existing infrastructure, enhancing overall system capabilities.
- Enhanced system reliability by implementing rigorous testing protocols for new software deployments.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Optimized resource allocation, applying project management principles to IT operations.
- Trained team members on new technologies and best practices, elevating overall skill set of department.
- Trained team members on new technologies and best practices, elevating overall skill set of the department.
- Conducted end-user reviews for modified and new systems.
Education
Methodist College of Engineering And Technology Hyderabad, India
Bachelor of Engineering from Electronics And Communications Engineering
04.2001
University Overview
- 6.97 GPA/CGPA
- HR, Street Cause MCET, 2019 to 2021
Skills
Account management
Client communication
Relationship management
Relationship cultivation and retention
Timeline
Client Relationship Manager
Valmiki Group
03.2024 - Current
Systems Engineer
Defence Research And Development Organisation
11.2021 - 03.2024
Methodist College of Engineering And Technology
Bachelor of Engineering from Electronics And Communications Engineering
04.2001
Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteImportant To Me
Career advancementWork-life balanceInterests
Bikes
Adventure Sports
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
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morning
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evening
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