Poornesh Poojary
Dombivili
Summary
Dynamic leader with proven expertise in strategic business planning and brand promotional marketing, notably at Little Italy Express Foods Pvt Ltd. Excelled in driving revenue growth and customer satisfaction through innovative menu launches and event planning. Skilled in analyzing COGS and KPIs, achieving a 20% increase in positive customer feedback. Demonstrates exceptional team mentoring and market trend analysis abilities.
Overview
22
22
years of professional experience
Work History
Regional Manager
Little Italy Express Foods Pvt Ltd
Maharshatra
08.2022 - Current
- I led the operation In Maharashtra including Pune Nagpur and Shirdi and Mahabaleshwar 6 Fine Dining Outlet and On Piazza QSR Outlet
- Developed annual budgets for each district within the region.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Cultivated positive rapport with associates and team leadership.
- Ensured compliance with all applicable laws related to employment practices within the region.
- Maximized branch revenue by optimizing daily operations.
- Analyzed regional financial data to identify areas of growth opportunities.
- Improved individual location efficiency through effective leadership restructure.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Implemented quality control measures to uphold company standards.
- Controlled shrink through strategic inventory management and loss prevention approaches.
- Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
- Mentored team members by demonstrating best practices for sales and customer service.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Area Operation Manager
Eatopia Hospitality India Pvt Ltd
Mumbai
11.2022 - 05.2024
- Led the operations of a fast-growing brand Malgudi and KBC franchise operator, and business incubator in the hospitality industry, overseeing 14 restaurants at Mumbai and Pune
- Collaborated with a multicultural team to create distinctive dining experiences, combining iconic locations, cuisines from around the world, and a focus on socializing
- Utilized market research and trend analysis to identify opportunities and challenges, driving strategic decision-making and ensuring the company's continued growth and success
AREA MANAGER (POPTATES, URBAN TADKA, TIMBACTOO)
Yellow Banana Food Company Pvt Ltd
04.2020 - 10.2022
- Held full P&L and operational responsibility for three F&B brands (Poptates, Urban Tadka, and Timbactoo Mumbai) at Yellow Banana Food Company Pvt Ltd, driving revenue maximization, profit growth, and customer satisfaction
- Developed and executed sales and marketing strategies, implementing strategic changes to optimize profitability and operational efficiency
- Evaluated and potentially repositioned food and beverage concepts, considering factors such as food format, restaurant design, marketing, and specific activities to drive business growth
- Stayed updated with F&B trends to ensure competitiveness in the market and identify opportunities for innovation and improvement
AREA MANAGER
THE COFFEE CLUB (LIWA MINOR FOOD AND BEVERAGE LLC)
01.2016 - 12.2019
Store Manager
Starbucks
Dubai
01.2013 - 12.2016
- Managed daily operations of a high-volume Starbucks store in Dubai, ensuring exceptional customer service and satisfaction
- Led a team of employees, providing coaching and guidance to foster a positive work environment and achieve performance targets
- Developed and implemented strategies to increase store profitability and drive sales growth
- Acquired in-depth knowledge of the coffee industry, staying updated on industry trends and product offerings
- Trained new employees on Starbucks standards and procedures, ensuring consistent quality and service
- Maintained inventory control and managed stock levels to minimize waste and maximize efficiency
STORE MANAGER
STARBUCKS (DUBAI) MH ALSHAYA
Dubai
01.2013 - 12.2016
Restaurant Manager
Punjab Grill Fine Dining Restaurant
Mumbai
01.2009 - 12.2013
- Managed and oversaw the operations of four Punjab Grill Fine Dining Restaurant outlets in Mumbai, Thane, and Pune, ensuring smooth and efficient functioning of each establishment
- Successfully implemented strategies to enhance customer satisfaction, resulting in a 20% increase in positive customer feedback and repeat business
- Led a team of 60-80 employees, effectively coordinating their tasks and responsibilities to maintain high standards of service and quality
- Developed and implemented training programs for staff, focusing on customer service, food safety, and operational efficiency, resulting in improved performance and reduced errors
- Streamlined inventory management processes, reducing waste and optimizing stock levels, leading to a 10% decrease in costs
- Maintained consistent reporting and documentation practices across all outlets, ensuring accuracy and uniformity in records
- Communicated effectively with team members and customers, using clear and concise language to avoid confusion and misunderstandings
- Conducted regular inspections and audits to ensure compliance with health and safety regulations, maintaining a safe and hygienic environment for staff and customers
SUPERVISOR & BAR TRAINER
TGI FRIDAYS (AMERICANA, KUWAIT FOOD COMPANY DUBAI LLC)
Dubai
01.2006 - 12.2009
SHIFT LEADER
RUBY TUESDAY (ROUND THE CLOCK LTD MUMBAI INDIA)
Mumbai
01.2003 - 12.2006
Education
Bachoelor - Business Administration
Dr CV Raman University
BilaspurSkills
- Analysing COGS
- Profit and Loss
- New menu launching
- Analysing KPI
- Brand Promotional Marketing
- Arranging Events and ODC
- New Product Development NSO
- Strategic Business Planning
- Marketing and Event Planning
- Opened New Outlet in Hyderabad and Bangalore
Timeline
Area Operation Manager
Eatopia Hospitality India Pvt Ltd
11.2022 - 05.2024
Regional Manager
Little Italy Express Foods Pvt Ltd
08.2022 - Current
AREA MANAGER (POPTATES, URBAN TADKA, TIMBACTOO)
Yellow Banana Food Company Pvt Ltd
04.2020 - 10.2022
AREA MANAGER
THE COFFEE CLUB (LIWA MINOR FOOD AND BEVERAGE LLC)
01.2016 - 12.2019
Store Manager
Starbucks
01.2013 - 12.2016
STORE MANAGER
STARBUCKS (DUBAI) MH ALSHAYA
01.2013 - 12.2016
Restaurant Manager
Punjab Grill Fine Dining Restaurant
01.2009 - 12.2013
SUPERVISOR & BAR TRAINER
TGI FRIDAYS (AMERICANA, KUWAIT FOOD COMPANY DUBAI LLC)
01.2006 - 12.2009
SHIFT LEADER
RUBY TUESDAY (ROUND THE CLOCK LTD MUMBAI INDIA)
01.2003 - 12.2006
Bachoelor - Business Administration
Dr CV Raman University
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