Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

POORNIMA KN

Bengaluru

Summary

Salesforce administrator and developer with 4years of experience and a passion for developing unique solutions that promote business expansion. I am 5x Salesforce certified. I have a track record of implementing complicated projects that satisfy business needs. I have expertise using a variety of Salesforce tools and solutions, with a focus on Apex code, Lightning Development, Salesforce administration and LWC.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Packaged App Development Senior Analyst

Accenture
Bengaluru
07.2024 - Current

Key Skills:

  • Apex Programming, Service Cloud, Visual Studio Code, Salesforce Apex Development, Salesforce Customization, Salesforce Best Practices, Scheduled Apex and Deployment activities.

Responsibilities:

  • Designed and developed custom Salesforce applications, enhancing functionality and user experience.
  • Managed sharing settings, public groups, and user access across the platform and Created profiles and roles, configuring permissions based on organizational hierarchy.
  • Implemented Salesforce best practices for data management and security, ensuring compliance and data integrity.
  • Developed Apex classes, triggers, and Visualforce pages to meet dynamic business needs.
  • Conducted code reviews and provided mentorship to junior developers, fostering a collaborative learning environment.
  • Executed data migrations using Salesforce Data Loader, ensuring the accuracy and reliability of data, and configured Workflow Rules and Process Builder to automate business processes and improve efficiency.
  • Provided technical support for users experiencing bugs or other difficulties while using the app.

Salesforce Developer

NTT DATA Services
Bengaluru
01.2021 - 06.2024

Key Skills:

  • Salesforce Admin, Salesforce Development, LWC, Apex Class, Test Class, Apex Trigger, Dev Testing, SOQL, SOSL, Service Cloud, Integration, frameworks.

Responsibilities:

  • Experience with Apex Class, Apex Trigger, Salesforce Lightening, Integration and the Lightning Web Component(LWC).
  • Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment.
  • Software engineering skills with Force.com Platform (Apex, VisualForce, SOQL, Unit Testing).
  • Experience in customization, configuration, Eclipse IDE, Apex, Visualforce pages with JavaScript and tools like Apex Data loader, Workbench and Salesforce Inspector.
  • Design and develop custom solutions using Apex and Salesforce Lightning.
  • Provide technical assistance and end user troubleshooting for bug fixes and enhancements.

Info Technology Senior Associate

NTT DATA Services
Bengaluru
07.2021 - 12.2021

Key Skills:

  • Apex Class, Test Class, Apex Trigger, Dev Testing, Lwc, SOQL and SOSL.Implement and maintain Salesforce customizations and configurations on Custom Objects, Page Layout, Record Type, Validation Rules, Workflow Rules, Dashboards and Reports, Process Builder, Flow, Apex, Visual Force Page.

Responsibilities:

  • Design and develop custom solutions using Apex, Visualforce, and Salesforce Lightning and Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans).
  • Proficiency with Salesforce development including modification of standard objects and fields and creation of custom objects and fields.
  • Develop custom applications using Salesforce.com and integrating salesforce with other systems.
  • Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform. Create and execute unit, integration and user acceptance test plans, including use cases and test data.
  • Gather, analyze and document functional and technical requirements for new projects, enhancements to existing solutions and production issues reported by end users.

Education

Bachelor of Technology - Computer Science and Engineering

Presidency University
Bengaluru
01.2021

Intermediate - Science

MES Vidyasagara Prof of MPL Sastry Ind PU College
Bengaluru
01.2017

High School - Mathematics

Gurukula International School
Bengaluru
01.2015

Skills

Technical Skills:

Salesforce, Apex, LWC,Visual Force, Apex Trigger, Integration, Salesforce Admin,Dev testing,Test class,

Service Cloud , Sales Cloud

Developer Tools:

VS Code, Bit bucket, Azure Pipeline, GIT, Salesforce CLI, Work Bench, Postman, Salesforce Inspector,

Jira, Developer Console by Salesforce

Frameworks:

Lightning Web Component (LWC) , Aura and Visual Force

Cloud/Databases:

Sales Cloud, Service Cloud, DeVops

Languages:

Salesforce Lightening, Apex Programming, Java, Integration, DBMS, SOSL,SOQL, Lightening Web Component

Certification

  • Salesforce Certified Platform Developer I, Issued By Salesforce
  • Salesforce Certified Administrator, Issued By Salesforce
  • Salesforce Certified Service Cloud Consultant, Issued By Salesforce
  • Salesforce Certified Sales Cloud Consultant, Issued By Salesforce
  • Salesforce Certified Field Service Consultant, Issued By Salesforce
  • Java Certification, Issued By Bhartiya Academy of Linguistics and Communication

Accomplishments

  • Star Performer Award, NTT Data, 09/30/22, For lasting contribution in the period July-Sep 2022.
  • Star Performance Award, NTT Data, 12/31/22, For outstanding performance in the period Oct-Dec 2022.
  • Discuss Throw Champion, Represented my School at District level in Discuss Throw Competition at Bengaluru in 2015.

Timeline

Packaged App Development Senior Analyst

Accenture
07.2024 - Current

Info Technology Senior Associate

NTT DATA Services
07.2021 - 12.2021

Salesforce Developer

NTT DATA Services
01.2021 - 06.2024

Bachelor of Technology - Computer Science and Engineering

Presidency University

Intermediate - Science

MES Vidyasagara Prof of MPL Sastry Ind PU College

High School - Mathematics

Gurukula International School
POORNIMA KN