Poornima Verma
Gurgaon
Summary
A Detail-oriented Risk professional bringing 13+ years of experience in transaction & merchant monitoring & Projects. Well-versed in various Operational processes like KYC Compliance, Quality assurance, Internal audits, Automation, Sops & Policies making & reviewing, continuous process improvement & implementing statistical analysis techniques.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Manager - Fraud & Risk
Payu Payments Private Limited
Gurgaon
09.2015 - Current
- Migration of complete PG, UPI, Wallets, Cash-cards, Net-banking & offline business with optimal set of risk rules to FRM tool Trident with the relevant project status and financial updates to stakeholders.
- Designed the complete architect of the FRM tool in terms of risk rule configuration, functionality & its road map.
- Did POC with the FRM solution, validated functionality and load testing, updating different type of dynamic, complex, threshold and velocity driven risk rules.
- Monitored the progress of project to ensure timely delivery of deliverables in accordance with established quality standards.
- Collaborated closely with senior management on long-term strategic planning initiatives related to project in development or execution stages.
- Designed and implemented robust implementation plans for cross-functional programs and kept tasks compliant with expected outcomes.
- Reviewed performance against targets, appropriately identifying and managing risks and opportunities.
- Thoroughly investigated suspicious activity and potential fraud.
- Prevented, detected and deterred cases of financial fraud and irregularities.
- Used red flag indicators and high-risk data from various systems to detect fraudsters and protect genuine customers from financial crime.
- Maintained accurate, up-to-date case records and data.
- Advised and trained colleagues on recent changes to policies and procedures.
- Built and enhanced frameworks to combat fraud and financial crime whilst balancing firms' customer needs.
- Reviewed transaction monitoring reports for suspicious activity.
- Engaged with other banks and financial institutions about reports of fraudulent behavior.
Resident Expert
Encore Capital Group, Gurgaon
Gurgaon
09.2011 - 09.2015
- Worked within applicable standards, policies & regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
- Identified issues, analyzed information & provided solutions to problems, documentation review for legal suits filing in court.
- Completed paperwork in the bankruptcy process, recognizing discrepancies in payment cycles of customers & promptly addressing them for resolution.
Education
MBA - Banking & Finance
Narsee Monjee Institute Of Management Studies
Mumbai10-2019
B.com - Accounting
Calorx Teachers University
Ahmedabad, GJ09-2015
Intermediate - Science
Allahabad University
Allahabad12-2003
Skills
- Data-driven decision-making
- Cross-Functional Collaboration
- Fraud and anomaly analysis
- Fraud Patterns identification& Detection
- Case Management
- Loss Prevention
- Transaction review & Trend Analysis
Accomplishments
- Thank you Award 2 times
- On the Spot & Rock on awards
Certification
- Executive Programme in Fintech, Banking & Applied Risk Management certified from Indian Institutes of Management Lucknow
- AML & KYC Compliance certified by the Indian Institute of Banking & Finance
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Manager - Fraud & Risk
Payu Payments Private Limited
09.2015 - Current
Resident Expert
Encore Capital Group, Gurgaon
09.2011 - 09.2015
MBA - Banking & Finance
Narsee Monjee Institute Of Management Studies
B.com - Accounting
Calorx Teachers University
Intermediate - Science
Allahabad University
- Executive Programme in Fintech, Banking & Applied Risk Management certified from Indian Institutes of Management Lucknow
- AML & KYC Compliance certified by the Indian Institute of Banking & Finance
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