Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Awards
Timeline
Generic

Poornimma Raghuramprasaad

Chennai

Summary

Currently working as Business process analyst for a BU with 800+ resources. Previously worked as a PMO professional handling operational aspects of a Program/Portfolio comprising of multiple customer accounts and 250+ resources. Being an Analytics and Visualization enthusiast, my primary interests are MIS reporting and working with data. Also currently extending hands into process automations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technology Intermediate Business Analyst(C11)

Citi
Chennai
01.2024 - Current
  • Took up additional responsibilities of creating Excel automated dashboards for various reports alongside the responsibilities that I supported as a C10 officer. Also,extending cross regional support.

Technology Business Analyst ( C10 Officer)

Citi
Chennai
08.2021 - 12.2023
  • Worked on process improvements for handling and managing Unit level processes related to employee joining/ exit, implemented unit level controls to ensure timely and proper actions are taken.
  • Managed Technology Third-Party Supplier processes such as creation/maintenance of Purchase Requisition and Purchase Order, Supplier invoices and closely tracked receivables and payables from them.
  • Analyzed and tracked various budgets and expense reimbursements.
  • Created reports, metrics and presentations to support the unit leadership on various unit-level MIS and reporting requirements. Also liaised with site level functions like finance team ,procurement team etc. to gather required data.
  • Implemented few automations to handle data and built automated Excel dashboards. Owing to this I was promoted from C10 officer to C11 officer in Jan 2024 .

PMO

Tech Mahindra
Chennai
01.2018 - 08.2021
  • Supported a program spanning over multiple projects and multiple customer accounts such as creating Quotes/Contracts on time (both FP and T&M), CR/SOW/PO maintenance and extension/renewal plan follow ups, time tracking and absence requests coordination, timesheets data collection/ validation, resource utilization/billability report preparation, completing monthly invoicing on time, tracking actual and forecasting future costs (monthly, quarterly, yearly)-Order Book maintenance
  • Collaborated with various stakeholders (Finance team, Operations Team, Sales/CDM, Program and Project Managers, various Client internal Management levels, IBU head, Quality/Governance team, Resourcing/Talent management Team) to mitigate risks
  • Created maintained various program level reports for management's review and action.

Software Engineer

Tech Mahindra
Chennai
07.2017 - 10.2017
  • Worked for MacMillan client -AWS support (Cloud technology) project which involved production support for web application Macmillan Learning Launchpad.

Associate Software Engineer

Tech Mahindra
Chennai
07.2016 - 07.2017
  • Underwent Foundation Training which covered topics such as Java, J2EE, SQL and Cloud training on Cloud service providers such as AWS, Microsoft Azure
  • Also, built a Dynamic Web Application as a part of the training program.

Education

Post Graduate Program in Data Science and Business Analytics -

Great Lakes Institute of Management and University of Texas at Austin
01.2021

B.E Computer Science Engineering -

Anna University
01.2016

Skills

  • Data Reporting Tool: Advanced Excel- (Power query, Pivot Tables, VLOOKUP)
  • Power BI for visualization
  • Tableau for visualization
  • MS Office
  • PowerPoint
  • SharePoint designer for process automation

Websites

Certification

  • Lean Six Sigma Green Belt Certified, CSSC, 2018
  • Certificate Program in Project Management, Loyola Institute of Business Administration, 2018
  • OCJP, Java SE 6, 2014

Languages

  • ENGLISH, Full Professional Proficiency
  • GERMAN, Limited Working Proficiency-A2 Certified
  • TAMIL, Professional Working Proficiency

Awards

  • BEST PMO AWARD 2020
  • STANDING OVATION AWARD
  • PAT ON THE BACK AWARD
  • DEPARTMENT TOPPER AT COLLEGE

Timeline

Technology Intermediate Business Analyst(C11)

Citi
01.2024 - Current

Technology Business Analyst ( C10 Officer)

Citi
08.2021 - 12.2023

PMO

Tech Mahindra
01.2018 - 08.2021

Software Engineer

Tech Mahindra
07.2017 - 10.2017

Associate Software Engineer

Tech Mahindra
07.2016 - 07.2017

Post Graduate Program in Data Science and Business Analytics -

Great Lakes Institute of Management and University of Texas at Austin

B.E Computer Science Engineering -

Anna University

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Poornimma Raghuramprasaad