PORTHURKITTAN NANCY FRANCIS
Malad (West)
Summary
Dynamic and results-driven sales leader with extensive experience across client acquisition, relationship management, and revenue growth strategies in the global jewelry market. Proven expertise in sales planning, account management, and trade show representation for key markets, including Australia and USA. Committed to delivering exceptional customer service and achieving mutual growth for both clients and the organization.
Overview
19
19
years of professional experience
Work History
Assistant Manager-Sales
Uni Design Pvt Ltd
Mumbai
08.2019 - Current
- Created strategic sales and client servicing plans for revenue growth across Australia, NZ, USA
- Conduct in-depth market research, competitor analysis, and client interactions to enhance pricing strategies and sales pitches.
- Strengthen client relationships by managing communication, addressing concerns, and exploring upsell opportunities.
- To inform and engage customers with current product promotions or newly launched designs, fostering opportunities for upselling across various account tiers through effective sales techniques
- Represent the organization in industry exhibitions, conferences, and trade shows to generate insights and expand market presence.
Sr. Business Development Executive
SK Diamond
Mumbai
08.2017 - 08.2019
- Managed and led the entire business development for the Australian market
- Handled complete customer engagement throughout the sales cycle
- Suggested appropriate products tailored to customer preferences
- Cultivated strong customer relationships for enhancing repeat business
- Conducted audits and managed accounts payable
- Reached out to potential clients via email and phone
- Organized international jewelry exhibitions in Sydney
Sales Executive
D. Navinchandra Jewels
Mumbai
04.2014 - 08.2017
- Drove business development for the USA market through targeted lead generation and client engagement strategies.
- Initiated communication with potential clients through email and phone calls
- Conducted customer meetings, presented product lines, and collaborated with design teams to align offerings with client needs.
- Analysed market trends and competitive landscape to identify opportunities for growth.
- Delivered exemplary customer service.
- Successfully represented the company in global trade shows, including events in the USA and Hong Kong, securing new business and nurturing client relationships.
Sales & Marketing Executive
Goldiam International Ltd
Mumbai
04.2007 - 03.2014
- Managed business development for the USA, Australia, and Russia markets, enhancing client relationships and meeting sales objectives.
- Responsible for achieving set sales goals and maintaining customer satisfaction
- Held customer meetings showcasing current jewellery line
- Partnered with design teams to develop new product lines and tailored jewelry designs to client preferences, expanding market appeal and customer satisfaction.
- Adapted merchandising strategies to align with customer preferences
Research Associate
Altitude Ltd
Mumbai
04.2006 - 01.2007
- Supported executive search for media, advertising, healthcare, and FMCG sectors by building and maintaining client and candidate databases.
- Conducted industry research and maintained up-to-date records of key contacts and market trends.
Marketing Assistant
AUDI Mumbai, Island City motors
Mumbai
04.2006 - 01.2007
- Supported sales and marketing efforts for Audi by assisting in events, exhibitions, and customer engagement via direct mailers, enhancing brand visibility and sales leads.
Education
MBA - Marketing
St. Francis Institute of Management and Research
01.2012
Bachelor of Management Studies (BMS) - Marketing
Shri Chinai College of Commerce & Economics
01.2005
Skills
- Strategic Planning Skills
- Effective Communication
- Goal-Driven Approach
- Team Leadership
- Collaborative Teamwork
- Self-Discipline and Conduct
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 06/27/84
- Nationality: Indian
- Marital Status: Married
Additionalinformation
V7160152, USA VISA- B1/B2- 12/09/24
Australia Visa - July 2025
Timeline
Assistant Manager-Sales
Uni Design Pvt Ltd
08.2019 - Current
Sr. Business Development Executive
SK Diamond
08.2017 - 08.2019
Sales Executive
D. Navinchandra Jewels
04.2014 - 08.2017
Sales & Marketing Executive
Goldiam International Ltd
04.2007 - 03.2014
Research Associate
Altitude Ltd
04.2006 - 01.2007
Marketing Assistant
AUDI Mumbai, Island City motors
04.2006 - 01.2007
MBA - Marketing
St. Francis Institute of Management and Research
Bachelor of Management Studies (BMS) - Marketing
Shri Chinai College of Commerce & Economics
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