Porush Parasher

• Led a $1.2M cybersecurity delivery portfolio across PSU, BFSI, ITES, and Manufacturing sectors, achieving 100% SLA compliance and enhancing client satisfaction scores by 25% , while ensuring measurable strategic value for enterprise customers.
• Spearheaded post-sales delivery and deployment of advanced security solutions including SASE, NGFW, SIEM, MSSP, DDoS, and SD-WAN— reducing threat exposure by up to 85% , enhancing security maturity, and supporting 30% faster time-to-value for clients.
• Managed full solution lifecycle from RFP scoping and architecture design to delivery execution and service transition, resulting in zero major escalations and ensuring long-term scalability and operational stability across diverse client environments.
• Directed high-performance, cross-functional teams and external vendors , fostering collaboration across SCM, Finance, and Sales— accelerating delivery cycles by 20% , optimizing resource utilization, and strengthening OEM/partner alignment for improved service outcomes.

• Led enterprise security architecture reviews aligned with industry frameworks (TOGAF, SABSA), impacting over 20+ business-critical systems , ensuring standardized and scalable cybersecurity practices across the organization.
• Performed comprehensive security posture assessments using globally recognized benchmarks (NIST CSF, ISO 27001, CIS Controls), identifying 35%+ control gaps and driving compliance initiatives that improved audit readiness and risk mitigation by 30% .
• Engaged with cross-functional stakeholders to align business drivers and use cases, conducting comparative analysis of 10+ security solutions including CASB, CSPM, EDR, ZTNA, and SASE—optimizing security investments and achieving 15–20% cost efficiency in tool rationalization.
• Executed GAP analysis and roadmap planning leading to a phased implementation strategy for SIEM/SOC solutions, improving incident detection and response time by 40% while aligning with long-term organizational security objectives.

• Managed SOC delivery and BAU for 5+ accounts , achieving 99.5% SLA compliance and reducing incident response time by 30% through process optimization.
• Set up 4+ offshore delivery centers , overseeing infrastructure build, device procurement, and secure connectivity—ensuring go-live within 10–12 weeks post sign-off.
• Led teams and vendors across firewall, routing, and switching technologies, ensuring 99.9% uptime and high-quality implementation with zero critical outages .
• Created executive dashboards and supported sales in qualifying $2M+ opportunities , improving client conversion by 35% via technical objection handling and solution alignment.

• Led cross-functional SOC teams, driving customer engagement, performance oversight, and alignment with business objectives for enhanced service delivery.
• Managed SLA adherence and operational governance, including weekly/monthly reporting, ticket quality reviews, and proactive escalation handling—achieving >98% SLA compliance.
• Oversaw infrastructure support for security technologies such as Checkpoint, Zscaler, and Juniper SSL VPN, ensuring continuous availability and incident resolution within defined timelines.

• Cultivated strategic client relationships resulting in 30%+ repeat business growth and long-term engagements through consistent delivery and trust-building.
• Led and delivered multiple enterprise security projects (Firewall & SIEM) for internal and global clients, ensuring 100% on-time delivery within budget and meeting all compliance standards.
• Designed and implemented technical solutions for Firewall (Checkpoint/Juniper SRX) and SIEM, handled L3 escalations across 10+ clients, and executed critical tasks like patching, upgrades, rule optimization, and risk mitigation—leading to a 40% improvement in policy efficiency.
• Managed core network services including DNS/DHCP (Infoblox) and Proxy (Bluecoat), enabling secure user access, URL filtering, and authentication, which contributed to a 25% reduction in access-related incidents.

• Led SOP development and escalation management, reducing incident resolution time by 35% through standardized processes and streamlined response workflows.
• Managed SIEM operations and advanced threat detection across Layers 2–4 (e.g., MAC/IP spoofing, SYN flooding, MitM), improving threat detection accuracy by 39% and minimizing false positives.
• Directed end-to-end incident, problem, and change management across networking, firewalls, AD, and SIEM; implemented a standardized incident response framework and delivered security awareness training—resulting in a 47% drop in phishing-related incidents.

• Led enterprise-wide SIEM (ArcSight) deployment across 500+ endpoints, optimizing log ingestion and reducing false positives by 60% through strategic rule tuning and event correlation refinement.
• Architected and executed firewall modernization using Checkpoint VSX and Cisco Sourcefire IPS across 3 global data centers, migrating 1,000+ rules with zero downtime and enhancing threat coverage by 40%.
• Directed legacy-to-modern firewall transformation (Checkpoint NG to Provider-1 VSX) for 50+ business units, delivering HLD/LLD design and improving policy efficiency by 30%.
• Oversaw SOC infrastructure operations , managing 100+ firewall/IPS devices, improving provisioning speed by 35%, and maintaining >98% system health through proactive governance.
• Streamlined security operations and compliance by aligning infrastructure design, policy migration, and signature update processes to ensure 99.9% uptime and continuous regulatory readiness.

• Led 24/7 mission-critical support for Fortune 500 clients as part of Cisco's global Technical Assistance Center (TAC), ensuring uninterrupted network operations across 365 days with >99.99% uptime.
• Architected and troubleshot secure VPN infrastructures including Site-to-Site, Remote Access (RA-VPN), Easy-VPN, L2TP, and GRE over IPSEC, supporting 100+ enterprise customers globally.
• Drove resolution of high-impact incidents , replicating complex issues in Cisco simulation labs, accelerating root cause analysis and reducing average MTTR by 45%.
• Provided consultative guidance to enterprise clients on VPN configuration, upgrades, and optimization—enhancing security posture and reducing recurring faults by 30%.
• Enabled end-to-end network routing integration by supporting RIP, EIGRP, and OSPF deployments, ensuring seamless intranet and internet connectivity for multi-site environments.

Ø Internal IT L1 support for Servers password reset, AD- OU assignment, group creation, VPN-RSA token assignment and troubleshooting

Order Management Group:

Ø CPE order processing on Mainframe based system.