Dynamic Technical Director with 12+ years leading diverse teams and executing 25+ infrastructure builds. Proven expertise in CCTV surveillance, Biometric Attendance Systems, and optimizing staff efficiency by 20%. Accomplished in managing IT support, completing government projects, private sectors and tailoring IT solutions for 50+ companies. Specialized in wireless network deployment, security systems and cloud storage..
Overview
5
5
years of professional experience
5
5
Languages
Work History
Technical Director
Alpha and Omega IT Private Limited
Bangalore, Karnataka
01.2019 - Current
Handled IT support duties, including hardware and software installation, network configuration, and system maintenance.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Proactively monitored and addressed system issues, providing responsive troubleshooting in-person or over the phone.
• Conducted hardware procurements, selecting reliable equipment within specified budgets.
• Collaborated with vendors to assess recommendations and researched necessary equipment for organizational requirements.
• Defined budgets for equipment procurement, ensuring reliability and warranty considerations.
• Demonstrated practical and analytical thought processing, problem-solving, and sharp decision-making skills.
• Prioritized tasks, collaborated effectively, and delegated responsibilities.
• Conducted training sessions for personnel on new technology and tools.
• Acted swiftly to deploy services in response to identified potential risks and issues, preventing operational disruptions.
• Implemented Cloud Network storage – NAS Drive - Western Digital and Net gear.
Senior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limitedSenior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limited