PRABAL BORUAH
F&B MANAGER
Guwahati,ASSAM
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
11
11
years of professional experience
40
40
years of post-secondary education
Work History
Operation Manager
Uptown Escape Cafe & Cocktail Bar
Guwahati, Asaam
06.2019 - Current
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Increased profit by streamlining operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Assistant F&B Manager
Rang de Basanti Urban Dhaba, Christian Basti
02.2019 - 04.2019
- Acted as point of contact for vendor collaboration for contracted services.
- Implemented new training programs for administrative personnel on office operations and latest technologies.
Co-Founder
Nanz Cafe & Confectionery’RG
06.2017 - 01.2018
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Established foundational processes for business operations.
- Prepared annual budgets with controls to prevent overages.
- Identified business development challenges and customer concerns for proactive resolution.
- Directed market expansions to propel business forward, meet changing customer needs.
Food and Beverage Manager
Drifters Cafe, Dlf club, Phase 5
Gurgaon
09.2016 - 04.2017
- Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Resolved customer complaints involving food or beverage quality and service.
Assistant Food and Beverage Manager
Fat Lulu's Cafe & Bar, DLF Phase 4
Gurgaon, Haryana
04.2013 - 07.2016
- Accounting for achieving budgeted revenue profits and maintaining operational and service standards
- Hiring and training new recruits
- Preparing P & L reports, manage sales analysis, forecasting and reporting activities
- Planning menus for frequent customers as well as corporate functions and outdoor caterings
- Responsible for scheduling, ordering inventory and maintaining relations with vendors.
Guest Service Associate
Lemon tree Groups of Hotel
Gurgaon, Haryana
11.2009 - 03.2013
- Months
- Responsibilities : Handling side stations
- Handling shift and preparing daily reports
- Planning and monitoring promotional activities
- Handling In room dinning orders
- Managing conference and board room reservations.
Industrial Trainee
ITC Fortune Select Dasve by welcome group, Lavasa
Pune, Maharastra
02.2009 - 07.2009
Education
HSSLC -
HSLC - undefined
Bachelor - Hotel Management and Catering Technology
North East Institute of Management & Science
04.2008 - 02.2011
Skills
- Strategic planning
Timeline
Operation Manager
Uptown Escape Cafe & Cocktail Bar
06.2019 - Current
Assistant F&B Manager
Rang de Basanti Urban Dhaba, Christian Basti
02.2019 - 04.2019
Co-Founder
Nanz Cafe & Confectionery’RG
06.2017 - 01.2018
Food and Beverage Manager
Drifters Cafe, Dlf club, Phase 5
09.2016 - 04.2017
Assistant Food and Beverage Manager
Fat Lulu's Cafe & Bar, DLF Phase 4
04.2013 - 07.2016
Guest Service Associate
Lemon tree Groups of Hotel
11.2009 - 03.2013
Industrial Trainee
ITC Fortune Select Dasve by welcome group, Lavasa
02.2009 - 07.2009
Bachelor - Hotel Management and Catering Technology
North East Institute of Management & Science
04.2008 - 02.2011
HSSLC -
HSLC - undefined
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