Prabhakar Reddy
Senior Representative
Bengaluru,KA
Summary
Successful with background supporting company daily activities. Highly knowledgeable with skills in managing and coordinating various tasks. Alert and attentive with expert problem-solving skills. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Senior Operations Representative
CONCENTRIX
Bangalore , Karnataka
10.2017 - Current
- Enforced safety, security, quality and performance procedures, rules and requirements.
- Handled customer needs and issues by working with representatives and customers directly.
- Collaborated with various departments to support daily activities oversight and coordination.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supervised teams to monitor for correct execution of tasks.
HR Assistant
Amazon
Bangalore , Karnataka
06.2017 - 07.2018
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Administered compensation, benefits and performance management systems at direction of supervisor.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Sales Associate
Quicksilver
Bangalore , Karnataka
08.2016 - 05.2017
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Commerce - Accounts
The Oxford College of Business Management
Bangalore 04.2013 - 12.2016
Skills
Problem-Solving
undefinedPlaying physical sports like basketball, cricket and football
Played for my school and college team in regional events. Participated in office events.
Timeline
Senior Operations Representative
CONCENTRIX
10.2017 - Current
HR Assistant
Amazon
06.2017 - 07.2018
Sales Associate
Quicksilver
08.2016 - 05.2017
Bachelor of Commerce - Accounts
The Oxford College of Business Management
04.2013 - 12.2016
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