Summary
Overview
Work History
Education
Skills
Timeline
Generic

PRABHAKAR PAVAN PENUMARTHI

PEDDAPURAM

Summary

Motivated security analyst seeking entry-level cybersecurity position to apply expertise in network security, security policy, and organizational risk management.

Overview

10
10
years of professional experience

Work History

Customer Service Associate Cashier

Karur Vysya Bank Ltd
Peddapuram
07.2014 - Current
  • Processed customer transactions in a timely and accurate manner, adhering to established procedures.
  • Provided customer service support by responding promptly to inquiries and resolving problems efficiently.
  • Adhered to company policies, procedures, banking regulations, and security protocols when processing customer transactions.
  • Assisted customers with account inquiries, problem resolution, and general questions about products and services offered by the bank.
  • Verified identity of customers using appropriate documentation before processing any transaction.
  • Ensured compliance with applicable laws, regulations, policies and procedures related to client transactions.
  • Answered customer questions to maintain high satisfaction levels.

Education

Google Cyber Security Certificate -

Coursera
10-2024

MBA - Finance And Marketing

Ideal College of Arts &Sciences,Andhra University
Kakinada
07-2014

Bachelor of Science - B.sc Computers

Aditya Degree College
Kakinada
03-2011

Skills

  • Programming(SQL,PYTHON)
  • Network security
  • Linux command line
  • Security frameworks, controls, design principles
  • Building rapport
  • Customer Complaint Resolution

Timeline

Customer Service Associate Cashier

Karur Vysya Bank Ltd
07.2014 - Current

Google Cyber Security Certificate -

Coursera

MBA - Finance And Marketing

Ideal College of Arts &Sciences,Andhra University

Bachelor of Science - B.sc Computers

Aditya Degree College

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