Prabhash Kumar Jha

• Managed venue operations, ensuring seamless coordination of events and adherence to safety regulations.
• Trained new staff on operational procedures and customer service standards, improving team performance and guest satisfaction.
• Monitored inventory levels and coordinated supply orders to maintain adequate stock for events, minimizing disruptions.
• Collaborated with vendors to negotiate contracts and secure services necessary for event execution, enhancing overall cost efficiency.
• Implemented feedback mechanisms for event attendees, using insights to refine future operational processes and event offerings.

• Developed and implemented strategic partnerships to enhance market reach, resulting in increased lead generation and client acquisition.
• Conducted thorough market analysis to identify emerging trends, informing product development and marketing strategies.
• Managed seller relationships through regular communication and tailored solutions, ensuring high levels of seller satisfaction and retention.
• Collaborated with cross-functional teams to align sales strategies with organizational goals, driving cohesive efforts across departments.

* Ensure all incoming customer leads are connected with through the calling app and lead conversion / sales maximization to achieve sales target and drive profitability along with other business metrics, as communicated

* Ensure revenue flow through healthy customer and owner relationships and execution of effective marketing solutions, as launched time to time

* Ensure smooth operations at the venue through stakeholder management (both internal and external)
* Supervise and ensure smooth execution of events for an excellent customer experience

* Vendor optimization – identification and negotiation of vendor rates for signing and approving contracts as per guidance from the central team

* Vendor Development, Overseeing Timely Delivery.

* Manage Supply Chain and Ware house.
* Procurement Planning. Coordination with various stakeholders within and outside the company to enable material availability.
* Sourcing and Material Planning required at right cost, quantity & time and have optimum inventory levels.
* Understand customers needs, service those needs, and maintain and develop positive business relationships with a customers key personnel
involved in or directly relevant to supply chain activities.