Prabhat Kumar
Area Manager
Muzaffarpur
Summary
To get an opportunity where I can make the best of my potential and contribute to the organization’s growth. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Area Manager of Business Development and Sales
Bajaj Capital Insurance Broking Ltd
Sitamarhi
12.2022 - Current
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Created customer loyalty programs to increase repeat business.
- Developed and maintained relationships with key clients to increase sales and customer retention.
- Trained and mentored sales personnel to apply best practices and techniques.
- Implemented systems and procedures to increase sales.
- Organized promotional events and interacted with community to increase sales volume.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Exceeded sales forecast figures by 100% regularly through team.
Branch Manager
Bajaj Capital Insurance Broking Ltd
SAMASTIPUR
09.2019 - 12.2022
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Assistant Manager
Bajaj Capital Insurance Broking Ltd
Motihari
08.2018 - 09.2019
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Manager
India Infoline Ltd
Patna
04.2013 - 07.2018
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Team Leader
Reliance Composite Insurance Broking Ltd
Begusarai
03.2012 - 03.2013
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Sales Representative
Reliance Composite Insurance Broking Ltd
Muzaffarpur
06.2011 - 02.2012
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
Education
Matriculation -
B.S.E.B, B.S.E
04.2007 - 03.2008
B PATNA -
BRABU
RDS Collage Muzaffarpur 05.2008 - 04.2009
Bachelor Of Arts - Geography
BRABU Muzaffarpur
05.2010 - 04.2015
Skills
Business development and planning
Timeline
Area Manager of Business Development and Sales
Bajaj Capital Insurance Broking Ltd
12.2022 - Current
Branch Manager
Bajaj Capital Insurance Broking Ltd
09.2019 - 12.2022
Assistant Manager
Bajaj Capital Insurance Broking Ltd
08.2018 - 09.2019
Manager
India Infoline Ltd
04.2013 - 07.2018
Team Leader
Reliance Composite Insurance Broking Ltd
03.2012 - 03.2013
Sales Representative
Reliance Composite Insurance Broking Ltd
06.2011 - 02.2012
Bachelor Of Arts - Geography
BRABU Muzaffarpur
05.2010 - 04.2015
B PATNA -
BRABU
05.2008 - 04.2009
Matriculation -
B.S.E.B, B.S.E
04.2007 - 03.2008
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