Summary
Overview
Work History
Education
Skills
Websites
Languages
Certifications And Awards
Personal Information
Hobbies and Interests
Timeline
CustomerServiceRepresentative
Prabhat Kumar Jha

Prabhat Kumar Jha

Senior Trainer
South West,DL

Summary

Seasoned training and development professional with over 5 years of progressive experience in corporate learning environments. Proven ability to design and deliver high-impact training programs, lead cross-functional teams, and drive employee engagement. Expert in leveraging data analytics to optimize training strategies and enhance workforce performance.

Overview

6
6
years of professional experience

Work History

Senior Trainer

Concentrix Daksh India Pvt Ltd
09.2023 - Current
  • Spearheaded onboarding and continuous learning initiatives for multiple business units
  • Conducted virtual and in-person sessions tailored to diverse learning styles
  • Drove employee performance improvements through personalized coaching strategies

Senior Advisor

Concentrix Daksh India Pvt Ltd
11.2019 - 09.2023
  • Handled operations for the YouTube process under the Google account
  • Collaborated with process stakeholders to streamline workflows and ensure compliance
  • Contributed to productivity enhancements via training-based operational strategies

Education

B.Sc. - Electronics

ARSD College
01.2018

Higher Secondary - Science (PCM Stream)

GBSS School

Skills

  • Learning & Development Strategy
  • Team Leadership & Mentoring
  • Program Design & Delivery
  • Performance Coaching
  • Quality Assurance & Compliance
  • Data-Driven Training Evaluation
  • Power BI
  • Excel (Advanced)
  • LMS Platforms
  • MS Teams
  • Zoom
  • DAX
  • Power Query

Languages

English
Hindi
Maithili

Certifications And Awards

  • Generative AI for Educators - Google LMS
  • GEM (Go Extra Mile) of the Year - Concentrix, 2022
  • 4th Rank, Young Scientist Talent Test - UNI Global Technology Inc. & Sri Chaitanya Academy (2011)

Personal Information

Title: Senior Trainer

Hobbies and Interests

Exploring advancements in AI for enhancing corporate learning strategies and training effectiveness.

Timeline

Senior Trainer

Concentrix Daksh India Pvt Ltd
09.2023 - Current

Senior Advisor

Concentrix Daksh India Pvt Ltd
11.2019 - 09.2023

B.Sc. - Electronics

ARSD College

Higher Secondary - Science (PCM Stream)

GBSS School
Prabhat Kumar JhaSenior Trainer