Summary
Overview
Work History
Education
Skills
Hobbies
Affiliations
Accomplishments
Languages
Timeline
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Prabhat Kumar Goyal

Prabhat Kumar Goyal

Kolkata

Summary

Skilled Relationship Executive with proven background in maintaining and enhancing customer relationships. Demonstrated abilities in strategic planning, problem-solving, and negotiation to ensure client satisfaction. Contributed significantly to business growth by fostering long-term relationships and efficiently addressing customer needs. Brings strong interpersonal skills along with the ability to manage high-value accounts effectively.

Overview

7
7
years of professional experience

Work History

AID-Relationship Executive

Asian Paints Ltd
Kolkata
06.2024 - Current
  • Managed client relationships to ensure satisfaction and loyalty.
  • Facilitated communication between clients and internal teams for smooth operations.
  • Developed tailored solutions to meet specific client needs and preferences.
  • Developed and maintained relationships with existing clients to ensure customer loyalty.

Relationship Associate

Asian Paints
Kolkata
05.2021 - 05.2024
  • Supervised the work of contracted employees to deliver work on schedule.
  • Engaged with customers to better understand their needs and deliver excellent service.
  • Handled customer concerns and escalated major issues to the supervisor.

Site Supervisor

3G Decorative Group
Kolkata
08.2020 - 04.2021
  • Conducted in-depth quality inspections on finished construction work, ensuring projects were completed to standards.
  • Held training sessions to educate construction workers on site safety practices.
  • Kept production team moving at optimal levels in daily site operations.

Trainee

3G Decorative Group
Kolkata
06.2018 - 07.2020
  • Developed excellent working knowledge of industry trends and improvements in processes.

Education

Bachelor of Science - Interior Designer

INTERNATIONAL INSTITUTE OF FASHION DESIGN
Kolkata, WB
2020

ISC Board - Commerce

St. Paul's Day School
Kolkata, WB
2017

ICSE - Commerce

St. Paul's Day School
Kolkata, WB
2015

Skills

  • Well-organized
  • Teamwork skills
  • Calm under pressure
  • Positive attitude
  • Relationship building and management
  • Team supervision
  • Knowledge of operating systems: Windows 8, 10, and 11, computer basics: MS Office, hardware networking, software: AutoCAD 2D and 3D, Photoshop

Hobbies

  • Sketching
  • Sports (cricket and football)
  • Listening to music

Affiliations

  • Wooden workshop at Bholpur, organized by The Studio Design
  • Lakmé Fashion Week set design
  • Residential design organized by Society Interiors

Accomplishments

  • Legend of East: Runner-up, 2nd highest revenue achieved in two months contest

Languages

Hindi
First Language
English
Advanced (C1)
C1
Bengali
Elementary (A2)
A2

Timeline

AID-Relationship Executive

Asian Paints Ltd
06.2024 - Current

Relationship Associate

Asian Paints
05.2021 - 05.2024

Site Supervisor

3G Decorative Group
08.2020 - 04.2021

Trainee

3G Decorative Group
06.2018 - 07.2020

Bachelor of Science - Interior Designer

INTERNATIONAL INSTITUTE OF FASHION DESIGN

ISC Board - Commerce

St. Paul's Day School

ICSE - Commerce

St. Paul's Day School
Prabhat Kumar Goyal