Prabhavathi Nanjundappa
Bangalore
Summary
Results-focused Senior Executive with 4.5 years of diverse experience leading growing companies. Strategic and tactical executive with exceptional skills to direct the big picture while keeping sight of critical details. Exemplary communicator and consensus builder with keen insights into people as well as business and finance.
Overview
5
5
years of professional experience
Work History
Senior Operation Executive
Concentrix Services Private Limited
Bangalore
2022.04 - 2023.09
Senior Operation(KYC onboarding analyst for Razorpay payment gateway)
- Verification of KYC for merchants and onboarding payments gateway.
- Collecting and verification of KYC process and collecting necessary documents based on there business category. Ensuring they fall under the threshold of anti money laundering and monitoring suspicious transaction.
- Cross checking Enhance due diligence and customer due diligence they falls under high risk businesses.
- Collecting canceled video KYC and completing onboarding process.
- Verifying and matching the documents whether merchant has provided any fake document.
- Risk analysis for high risk business.
- Final approval for account activation process and completing KYC hence merchant receiving or able make the transactions.
Content Reviewer
Bombinates Technologies private limited
Bangalore
2018.06 - 2019.08
- Handling of Complaints, query related calls and interactions quickly to meet productivity goals
- Specialized in content moderation
- Correction of SEO questions and Answers
- Translating and Recording SEO questions from Kannada and Telugu language
- Content reviewing in social media
- Content moderation, working in MS word and MS Excel.
Education
Bachelor's Degree -
Vinayaka Mission university
09.2013
12th -
Dr|| B R Ambedkar pre university college
04.2004
10th -
St' Anthony's High school
05.2001
Skills
- Lead generation
- Translation
- Social media
- Internet
- Workflow Analysis
- Business process improvement
- Efficiency Improvement
- Cross-functional team leadership
- Compliance
- Data review
Timeline
Senior Operation Executive
Concentrix Services Private Limited
2022.04 - 2023.09
Content Reviewer
Bombinates Technologies private limited
2018.06 - 2019.08
Bachelor's Degree -
Vinayaka Mission university
12th -
Dr|| B R Ambedkar pre university college
10th -
St' Anthony's High school
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