Prabhavathi Nanjundappa

Senior Operation(KYC onboarding analyst for Razorpay payment gateway)

• Verification of KYC for merchants and onboarding payments gateway.
• Collecting and verification of KYC process and collecting necessary documents based on there business category. Ensuring they fall under the threshold of anti money laundering and monitoring suspicious transaction.
• Cross checking Enhance due diligence and customer due diligence they falls under high risk businesses.
• Collecting canceled video KYC and completing onboarding process.
• Verifying and matching the documents whether merchant has provided any fake document.
• Risk analysis for high risk business.
• Final approval for account activation process and completing KYC hence merchant receiving or able make the transactions.

• Handling of Complaints, query related calls and interactions quickly to meet productivity goals
• Specialized in content moderation
• Correction of SEO questions and Answers
• Translating and Recording SEO questions from Kannada and Telugu language
• Content reviewing in social media
• Content moderation, working in MS word and MS Excel.