Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Prabhjot Kaur

Prabhjot Kaur

Moga

Summary

Detail-oriented professional with a strong background in customer service and data management. Skilled in client record management and data accuracy verification, with a commitment to enhancing client satisfaction and mental health support. Compassionate counselor with expertise in individual counseling, crisis intervention, and behavioral assessments. Proven ability to enhance student mental health and well-being through effective support strategies. Dedicated mental health advocate skilled in individual counseling and crisis intervention. Known for exceptional client relationship management and maintaining accurate client records, ready to contribute to improved student well-being. Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Honest and disciplined professional with several years of comprehensive experience in residential and outpatient care. Impeccable communicator possessing ethical decision-making abilities. Dedicated professional with broad range of experience delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.

Overview

8
8
years of professional experience

Work History

visitor visa counsellor

Beaten institute moga
Moga
04.2024 - 04.2025
  • Provided individual counseling sessions to support student mental health and well-being.
  • Collaborated with educators to address student behavioral issues effectively.
  • Conducted assessments to identify student needs and appropriate interventions.
  • Maintained accurate records of counseling sessions and progress notes securely.
  • Maintained accurate and up-to-date records of client progress and treatment plans.

Western Union Agent Cashier

Golden Traveller
Moga
03.2022 - 03.2024
  • Processed customer transactions efficiently using Western Union systems.
  • Managed cash handling and maintained accurate financial records daily.
  • Assisted customers with inquiries about money transfers and services offered.
  • Ensured compliance with company policies and regulations during transactions.
  • Provided excellent customer service to enhance client satisfaction and loyalty.
  • Resolved customer complaints in a professional manner while maintaining excellent customer service standards.

Data Entry Clerk

SA Ceramics Pvt. LTD
Moga
01.2017 - 03.2019
  • Entered customer orders into database with accuracy and attention to detail.
  • Verified data entries for consistency and corrected errors as needed.
  • Managed filing system to ensure efficient document retrieval and storage.
  • Processed incoming shipments and updated stock levels in inventory system.
  • Collaborated with colleagues to streamline data entry processes and workflows.
  • Responded to inquiries regarding order status and product information promptly.

Education

Secondary Education - Arts

Senior Secondary Schoo
Talwandi Bhangerian
03-2016

Matriculation - ALL

Senior Secondary School
Talwandi Bhangerian
03-2014

Skills

  • Individual counseling
  • Behavioral assessments
  • Client record management
  • Crisis intervention
  • Mental health advocacy
  • Customer service
  • Data management
  • Paperwork processing
  • Data entry
  • Cash handling
  • Client relationship management
  • Data accuracy verification

Languages

English
Beginner
A1
Hindi
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

visitor visa counsellor

Beaten institute moga
04.2024 - 04.2025

Western Union Agent Cashier

Golden Traveller
03.2022 - 03.2024

Data Entry Clerk

SA Ceramics Pvt. LTD
01.2017 - 03.2019

Secondary Education - Arts

Senior Secondary Schoo

Matriculation - ALL

Senior Secondary School
Prabhjot Kaur