Summary
Overview
Work History
Education
Skills
Timeline
Generic

Prabhu J

Senior Representative
Bangalore

Summary

Experienced with anti-money laundering techniques, including transaction monitoring and risk assessment. Utilizes advanced investigative skills to uncover and prevent financial crimes. Knowledge of regulatory compliance and effective collaboration with internal and external stakeholders.

Overview

13
13
years of professional experience

Work History

Senior Representative

PayPal
08.2021 - Current
  • Scrutinized and reported on discrepancies in financial records and documents.
  • Reviewed customer accounts for unusual activity or patterns indicative of potential fraud risks, flagging concerns for further investigation.
  • Contributed to successful external reviews, demonstrating effective implementation of KYC standards within the organization.
  • Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.
  • Identified opportunities for process improvements within the transaction monitoring workflow, resulting in increased efficiency without compromising quality or compliance standards.
  • Interacted with compliance representatives to assess potential unusual activity.

Senior Executive

Capita Private Limited
10.2018 - 06.2020
  • Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
  • Provided excellent customer service to clients, addressing concerns and queries related to their bills promptly and professionally.

Digital Media Advisor

24 7
08.2012 - 05.2016
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor of Commerce - Finance And Taxation

Bangalore University
Bengaluru
04.2001 -

Skills

    Certification In Anti Money Laundering and Screening

    Certification in White and Green Belt Six Sigma

Timeline

Senior Representative

PayPal
08.2021 - Current

Senior Executive

Capita Private Limited
10.2018 - 06.2020

Digital Media Advisor

24 7
08.2012 - 05.2016

Bachelor of Commerce - Finance And Taxation

Bangalore University
04.2001 -

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Prabhu JSenior Representative