PRABHU P

A self motivated professional with 12 years of experiences in Finance organisation & Banking seeking opportunity in Middle level management in a progressive organization, in the functional areas of Banking, Finance Management.

Skilled in overseeing daily branch operations, ensuring compliance with company and industry regulations. Background includes managing operational procedures, streamlining processes for efficiency and developing high-performing teams. Strengths lie in problem-solving, relationship building, leadership and strategic planning. Significant impact in previous roles through improved operational effectiveness and increased customer satisfaction.

Talented branch manager successful in managing highly effective teams with focus on account service and retention. Detail-oriented financial professional with several years of industry experience. Persuasive communicator with proactive approach to resolving account and customer service issues.

• ICICI BANK LTD, Tuticorin, Tamil Nadu, Sales Manager (Jewel Loans), 11/04/15, 11/09/22, 7 Years
• ICICI BANK LTD, Thummakundu, Madurai, Tamil Nadu, Branch Manager, 11/10/22, Present, 5 months
• Muthoot Fincorp Limited, Madurai - Thirumangalam, Tamil Nadu, Branch Manager, 03/09/11, 11/03/15, 4.8 Years

• Handling Project code and working on Branch Maintenance.
• Experience of handling Fifteen and more branches (JL Outstanding more than 100cr).
• Experience of handling 60+ on roll staffs, 15+ Off roll staffs, 15+ Appraisers and 20+ DSA (Direct selling agents).
• Assisting to operate the branch in line with company procedures and policies.
• Developing the action plans to enhance the operational controls and optimize customer service.
• Designing profitability and supporting Business Development in production.
• Providing Technical Support to customers and Business Development.
• Coordinating for Appraisals of Gold Loan.
• Handling Jewels worth Crores.
• Preparing necessary reports and documentations for Disbursement.
• Maintaining MIS and portfolio report for every day & month.
• Initiating and Scrutinized Technical and Legal Verifications for disbursements.
• Coordinating with sales teams to follow up with the portfolio.
• ICICI - Gold Loan, Recruiting and Handling CRA and Gold loan Counsellors.
• ICICI - Gold Loan, Recruiting and Handling Branch Appraisers.
• Maintaining registers at all important registers.
• Follow up & monitoring the collection performance.
• Evaluating and scrutinizing all documents.
• Develop branch staff through strong communication and constructive feedback with an eye towards employee long-term career growth.
• Increased branch revenue with deposit and investment balance growth of over 18% in March 23.
• Respond to client's questions and concerns related to their accounts.
• Recommend credit and loan products such as personal loans mortgages.

13 Years

• English (Read, Write, Speak)
• Tamil (Read, Write, Speak)

• Interpersonal Relationship & Communication skills
• Analyzing and exploring nature of the work.
• Creativity & Capability for fulfilling organizational needs.

• Father's Name: Pandian K.C
• Date of Birth: 02/03/89
• Gender: Male
• Nationality: Indian
• Marital Status: Married