Total 9 years of experience in IT industry testing Salesforce Application, Performance Testing, Automation Testing, Security Testing, API Testing. Senior software Tech Lead with full system development lifecycle experience, including designing, developing and implementing test plans, cases and processes fueling swift corrective actions, significant cost savings and fault-free audits. Overall responsibility for the day-to-day operations of the project like Reporting, Tracking, Risk analysis, Counter action and Team building. Key expertise includes testing and debugging GUI, Multi-Applications environment. Excellent understanding of SDLC and Test Methodologies from project definition to post-deployment documentation. Experience in manual and knowledge on automation testing for various application to meet proper business conformity. Extensive experience in designing test cases. Interacted with developers and other team members to ensure high quality software & played a key role in timely delivery of the product. Experience in writing Test Cases, analyzing the results, and interaction with team members in fixing the errors. Excellent Interpersonal skills, outstanding problem solving and decision making skills. Good understanding of technology with focus on delivering business solutions.
Performance Testing
undefinedPROJECT#1 : PBR (Priority Based Routing)
Client : EA Sports, USA
Tools Used : Manual/Salesforce/Automation/API Testing
Role : Tester
Duration : Jan 2016 to April 2016
Description:
The objective of this project is to deliver a better customer experience for all EA customers worldwide. With above 2 million customers worldwide we have developed this project to help/serve the customers in a better way and also have received a better customer survey response after the deployment of this Project.
Responsibilities:
Ø Performed Functional/Salesforce/Automation/API testing on the application.
Ø Analyzed Test Scenarios from Requirements and wrote test cases.
Ø Performed Smoke, Functional and GUI Testing.
Ø Performed Regression testing.
Ø Developed Test cases, to test the Functionality and Change Functionality of the application from the FSD (Functional Specifications Documents).
Ø Performed Sanity, Functional, GUI, Integration and Regression Testing of the Application at different level.
Ø Logged the Defects in the early stage of testing to minimize the risk.
Ø Performed the Load Testing of API used using POSTMAN
Ø Co-ordination with Onsite and Offshore team in fixing the defects.
Ø Generated test summary reports, test log reports.
Ø Worked closely with the Developers & Project Managers to get updates and resolve defects.
Ø Tested the Application in different stages from QA, Staging and Production.
Ø Good understanding with functional specifications.
Ø Interacting with SME & BA to better understand the customer requirements.
Ø Actively involved in MOM.
Ø Worked with various teams and managed the cross functionality and coordination between them and conducted the successful demo for the project in front of whole client
PROJECT#2 : GPS (Global Petitioning System)
Client : EA Sports, USA.
Tools Used : Manual/Automation/API/Salesforce/Load Testing
Role : Tester
Duration : Apr 2015 to July 2015
Description:
The objective of this project is to deliver better customer experience for EA Sports by taking different kinds of actions on the bad actor/player who tries to harass or cheat etc on other players
Responsibilities:
Ø Performed end to end Functional/Automation/API/Load testing on GPS UI site
Ø Analyzed Test Scenarios from Requirements and wrote test cases.
Ø Performed Smoke, Functional and GUI Testing and Regression testing.
Ø Involved in bug detection, Defect logging and retesting of fixed bugs.
Ø Prepared Test Case documents and helped in review.
Ø Communicated with developers to sort out issues with respect to their criticality.
Ø Performed API Testing with POSTMAN
Ø Was the only QA resource for the Project. Single handedly delivered the Project with no defect on Production
PROJECT#3 : SUSTENANCE
Client : EA Sports, USA
Tools Used : JIRA, Test Rail, Test Link, Confluence, Automation, Performance, Load, API , Manual, Security
Role : Tester
Duration : July 2015- Nov 2019
Description:
The objective of this project is to handle all the Change Requests or Enhancements or The Bugs which currently is there on Production across all the EA Projects. This Project is the Heart of EA applications where all the Invest/Small projects merge after deployment
Responsibilities:
Ø Understanding the business flow using functional specs.
Ø Creating the business scenarios (BPT test cases) in test plan module.
Ø Executing the scripts from test lab and analyzing the results.
Ø Executing manual test cases when required.
Ø Generating and customizing the test reports from quality center.
Ø Managing the defect life cycle.
Ø Preparing test metrics for internal and client side auditing.
Ø Responsible for initiating status calls with client and for all status reports and metrics.
Ø Responsible for KT to all new Team members who joins EA
PROJECT#4 : GDPR
Client : EA Sports, USA
Tools Used : JIRA, Test Rail, Test Link, Confluence,Automation, Performance, Load, API , Manual, Security
Role : Tester
Duration : April-18 to June-18
Description:
The objective of this project is to handle the GDPR (General Data Protection Regulation) requests from the customer regarding their accounts
Responsibilities:
Ø Understanding the business flow using functional specs.
Ø Creating the business scenarios (BPT test cases) in test plan module.
Ø Executing the scripts from test lab and analyzing the results.
Ø Executing manual test cases when required.
Ø Generating and customizing the test reports from quality center.
Ø Managing the defect life cycle.
Ø Preparing test metrics for internal and client side auditing.
Ø Responsible for initiating status calls with client and for all status reports and metrics.
PROJECT#5 : CORE
Client : EA Sports, USA
Tools Used : JIRA, Test Rail, Test Link, Confluence, Banyan, Scala , Selenium,Automation, Performance, Load, API , Manual, Security
Role : Tester
Duration : June-19 till now
The objective of this project is to handle all the Change Requests or Enhancements or The Bugs which currently is there on Production across all the EA Projects. This Project is the Heart of EA applications where all the Invest/Small projects merge after deployment.
Responsibilities:
Ø Understanding the business flow using functional specs.
Ø Creating the business scenarios (BPT test cases) in test plan module.
Ø Executing the scripts from test lab and analyzing the results.
Ø Executing manual test cases when required.
Ø Generating and customizing the test reports from quality center.
Ø Managing the defect life cycle.
Ø Preparing test metrics for internal and client side auditing.
Ø Responsible for initiating status calls with client and for all status reports and metrics.
Ø Responsible for KT to all new Team members who joins EA