Prabu Baskaran
Banglore
Summary
Salesforce Developer / Technical Lead with 10+ years of experience delivering scalable CRM solutions across Sales Cloud and Service Cloud. Strong expertise in Apex, Batch Apex, Lightning Web Components (LWC), and Salesforce CPQ. Proven ability to translate complex business requirements into efficient, maintainable solutions with a focus on performance and data integrity. Experienced in Agile/Scrum environments, collaborating with business stakeholders and cross-functional teams to drive successful project delivery. Holds a valid Open Work Permit for Canada (Calgary-based) and available for immediate opportunities (contract or full-time).
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager of Application Development
BlackBoard
Bangalore, India
10.2025 - 04.2026
- Led Salesforce application development teams across Sales, Service, and custom platform solutions.
- Owned the prioritisation and resolution of high-priority production issues, ensuring minimal business disruption, and SLA adherence.
- Partnered closely with business stakeholders to understand requirements, set priorities, and deliver scalable Salesforce solutions.
- Managed sprint planning, backlog grooming, and release cycles using Agile/Scrum methodologies.
- Provided technical oversight on Apex, Triggers, Flows, LWC, integrations, and overall platform best practices.
- Facilitated regular status, planning, and roadmap discussions with business and leadership teams.
- Ensured code quality, security, and compliance through reviews, standards enforcement, and governance processes.
- Mentored and developed team members, improving delivery efficiency, and technical capability.
Senior Application Developer
Anthology
Bangalore, India
10.2024 - 10.2025
- Designed and developed Salesforce solutions across Sales Cloud, Service Cloud, and CPQ.
- Built and optimised Apex classes, triggers, batch jobs, and asynchronous processes, following best practices.
- Implemented complex CPQ configurations, including product rules, pricing rules, bundles, amendments, and renewals.
- Developed Lightning Web Components (LWC) to improve user experience and business productivity.
- Automated business processes using Flows and validation rules, reducing manual effort.
- Integrated Salesforce with external systems using REST/SOAP APIs.
- Supported production issues and high-priority tickets, ensuring system stability and timely resolution.
Application Developer
Anthology
Bangalore, India
06.2020 - 09.2024
- Developed and maintained Salesforce applications using Apex, Triggers, and Batch Apex, following best practices.
- Built Lightning Web Components (LWC) to enhance user experience and support business processes.
- Implemented basic Salesforce CPQ configurations, including products, price rules, approval processes, and quote generation.
- Automated business logic using Flows and validation rules to improve efficiency and data accuracy.
- Supported production issues, bug fixes, and deployments in an Agile development environment.
Senior Software Engineer
ET Marlabs
Banglore, Karnataka
04.2019 - 12.2019
- Produce requirements and associated design documents for assigned application features/enhancements, as well as necessary production support materials.
- Packaged and deployed customisations from the sandbox to other environments using Force.com IDEs, ANT tool, and change sets.
- Define and implement standardised IT practices, including Change Management, Release Management, and necessary coding guidelines to complement design concepts.
Senior Software Engineer
Renault Nissan Technology Business Centre India
Chennai, Tamil Nadu
03.2015 - 03.2019
- Worked with the country-specific business user group for requirement gathering throughout the planning, and provided optimum solutions for Sales and Service Cloud implementation.
- Understands the business requirements and designed the entire application architecture with the Salesforce Architect Team in France.
- Support and manage a diverse customer group, spanning all of Concur, providing business consultation, and driving or prioritising internal work products within Salesforce.com.
- Collaborated with cross-functional teams to identify system requirements, improving software functionality and user experience.
- Coordinated with product managers to define clear project scopes, ensuring alignment with business goals and objectives.
Education
M.Tech - Computer Science Engineering
Prist University College
Thanjavur01-2013
Skills
- Salesforce Platform: Sales Cloud, Service Cloud, Salesforce CPQ (basic configuration), RCA, Agentforce
- Programming and Development: Apex, Triggers, Batch Apex, SOQL, and SOSL
- UI Development: Lightning Web Components (LWC), Lightning Experience
- Automation and Logic: Salesforce Flows, Validation Rules
- Data and Security: Data Modelling, Profiles, Permission Sets, Role Hierarchy
- Development Tools: VS Code, Salesforce DX, and Git
- Testing and Deployment: Unit Testing, Debug Logs, Gearset
- Methodologies: Agile, Scrum
Certification
- Salesforce Platform Developer 1
- Salesforce Admin 201
- Salesforce Platform App Builder
- Salesforce Sales Cloud Consultant
- Salesforce CPQ Specialist
- Salesforce Certified Agentforce Specialist
- Conga Composer Automation
Languages
English
Tamil
Websites, Portfolios and Profiles
https://www.linkedin.com/in/prabu-baskaran-b74a8b181/
Hobbies and Interests
- Playing cricket
- Singing
Timeline
Manager of Application Development
BlackBoard
10.2025 - 04.2026
Senior Application Developer
Anthology
10.2024 - 10.2025
Application Developer
Anthology
06.2020 - 09.2024
Senior Software Engineer
ET Marlabs
04.2019 - 12.2019
Senior Software Engineer
Renault Nissan Technology Business Centre India
03.2015 - 03.2019
M.Tech - Computer Science Engineering
Prist University College