Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Timeline
AssistantManager
Prachan KB

Prachan KB

Assistant Manager
Bengaluru

Summary

Control testing & Ops Specialist with demonstrated experience in Australia and New Zealand Banking Group Limited. Quick learner, forward-thinking and team player with experience in an international bank under Finance, Reconciliations, Payment’s processing , Risk management, control testing, Root cause analysis offering strong desire to make a positive impact on the business Results-driven professional with extensive expertise in payments operations and business governance within the banking sector. Skilled in evaluating payment processes, enhancing internal controls, and ensuring compliance with regulatory standards to minimize operational risks and non financial risk.

Overview

9
9
years of professional experience
4
4
Languages

Work History

Assistant Manager _ Business Governance and Controls

ANZ support services India private limited
08.2023 - Current
  • Operational risk management: Control Testing : Perform Key control Testing of the payment operations (Processing, investigations and reconciliation), KYC & Onboarding and Sanctions .
  • Event management : Drafting SOE, Perform RCA, Risk assessment. and Remediation plans.
  • Developed and implemented comprehensive payment governance frameworks to ensure compliance with regulatory standards and internal policies.
  • Led risk and compliance assessments for payment operations, identifying vulnerabilities and implementing corrective measures to mitigate operational risks.
  • Conducted regular key control testing and gap analysis, Audit across payment processes to strengthen internal controls and enhance risk management.
  • Coordinated with cross-functional teams to manage payment exceptions, resolve client escalations, and ensure timely closure of payment requests.
  • Prepared and reviewed Statements of Effectiveness (SOE) and Root Cause Analysis (RCA) reports to address control failures and support remediation efforts.

Production Lead - Ops Specialist

ANZ Support Services Pvt Ltd
12.2020 - 07.2023
  • Handling a team of 13 and complete responsibility of work allocation, weekly BAU planning and junior staff training, leave planning. (Inward-Outward payment, FPS, DEPOSITS, CHEQUES, FUNDING)
  • Coordinating with teams to ensure the successful closure of payment requests.
  • Timely resolving client escalations and queries.
  • Nostro and Vostro reconciliation.
  • Clearing internal account breaks.
  • Funding: Preparing funding reports to share with treasury team while maintaining the SLA; ensuring that cut-off related to RTGS and global currency is met within stipulated time.
  • Creating SOD and EOD reports, other daily & monthly reports of customer transactions, volumes received, outstanding items, errors, generating reports from the application.
  • Hosting incident meetings, error discussions, weekly and Bi-Weekly meetings.
  • Confer with management and staff to gain knowledge of work situation requiring additional training to understand changes in policies, procedures, regulations and business initiatives.
  • Preparing Monthly COO reports, Monthly dash board, Governance report and MIS Reporting.
  • Preparing ATOM (workware) Planning and maintain team productivity and Utilization up to mark as planned and managed Variance and Load meetings with the capacity management teams.
  • Hosting Team buzz meetings, planning training for new joiners.

Ops Specialist

ANZ support services India private limited
09.2016 - 11.2020
  • International and Domestic money transfer operations via SWIFT messages.
  • Processing, Authorizing & Releasing International/ domestic Book payments, International inward & outward remittance, RTGS & ACH payments.
  • Construct and evaluate a weekly production cycle. Reviewing and trending actuals, analysing historical data and applying decision-making skills to generate the most appropriate staffing forecast.
  • Contributing to the team workforce by continuous improvement, collaboration and building positive work environment within the team.
  • Motivate and monitor staffs to achieve targets defined in State Of Health (SOH).
  • Monitor trade request processing, evaluate and approve Inbound and Outbound trade transactions involving internal transfers, Market, Trade and Lending Operation requests.
  • Expertise in Hong Kong Global SWIFT Payments. Complete knowledge on MT103, MT191, MT192, MT195, MT196, MT199 series and MT202, MT292, MT295, MT296, MT299 series and MT320, MT910 MT940 MT950.
  • Working Knowledge in Hong Kong ACH, FPS and Outward Check clearing.
  • Proficiency in Australian LCY-FCY, Inward Book and IN-OUT Payments.
  • Working Knowledge in ISO 20022: PACS and CAMT messages.
  • Expertise in applications like Global Pay Plus (GPP) MIDANZ, Finance 10, Object Trade Line (OTL/TRADE 360), GCP and AMH.

Education

Bachelor of commerce - undefined

Cauvery Degree College
Gonikoppal
06.2016

Skills

Microsoft Office

Project Support

Root Cause Analysis

User & Business Acceptance Testing (BVT and UAT)

Critical thinking and problem solving

Leadership Skills

Stakeholder Management

Capacity Management

Decision Making Skills

Risk Analysis

Interpersonal Skills

Collaboration & Teamwork

Attention to detail

Interests

Basketball, Riding, Swimming

Accomplishments

  • Secured Rewards and Recognition award
  • Received 5 Superstar of The Month award.
  • Received 1 THE EXTRA MILE award and 1 Quarterly award.
  • Risk Champion
  • Led operational risk management initiatives, including key control testing and remediation activities to mitigate payment process risks.
  • Conducted root cause analysis (RCA) and drafted Statements of Effectiveness (SOE) for event management, improving control effectiveness.

Timeline

Assistant Manager _ Business Governance and Controls

ANZ support services India private limited
08.2023 - Current

Production Lead - Ops Specialist

ANZ Support Services Pvt Ltd
12.2020 - 07.2023

Ops Specialist

ANZ support services India private limited
09.2016 - 11.2020

Bachelor of commerce - undefined

Cauvery Degree College
Prachan KBAssistant Manager