Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Prachi Kumari
Bengaluru
Work Preference
Summary
Senior product manager with expertise in client acquisition strategies and a proven track record of revenue maximization across multiple roles. Strong analytical skills and attention to detail contribute to effective brand and product awareness initiatives. Demonstrated ability to drive growth and enhance market presence through strategic planning and execution.
Overview
9
9
years of professional experience
Work History
Senior Product Manager
Academian Inc
05.2024 - Current
- Led development of an AI assisted grading solution, reducing teacher grading time by 60% and improving scoring consistency
- Improved assessment processing speed by 40% and increased pilot adoption by 25% through workflow and platform enhancements
- Developed end-to-end product strategy and roadmap for assessment and gamified learning platforms serving K-12 educators
- Collaborated with engineering and data teams to enhance model reliability and lower false positives by 20%
- Defined product KPIs, prioritised backlogs, and translated business goals into clear Jira stories, maintaining 95% on-time delivery
- Engaged with U.S.-based educators and stakeholders to collect feedback and refine product features.
Senior Product Manager
BYJU's
08.2021 - 04.2024
- Increased customer lifetime value (LTV) by 30% through targeted experiments and personalised product experiences
- Drove 30% revenue growth through lifecycle-based upsell and cross-sell initiatives aligned to user behavior, enhancing customer engagement
- Reduced churn by 15% YoY by improving retention strategies using behavioural and engagement insights
- Collaborated with marketing, data, and engineering to prioritize high-impact roadmap items and scale experiments, improving product alignment with user needs
Product Manager
BYJU's
11.2019 - 07.2021
- Owned retention and loyalty initiatives leveraging customer behaviour and lifecycle insights to enhance user engagement
- Collaborated with marketing and CRM teams during BYJU'S-Aakash integration to refine user journeys and facilitate a seamless transition
- Led Salesforce implementation to automate sales and support workflows, improving operational efficiency
- Partnered with data teams to develop reports and dashboards identifying customer issues, product gaps, and recurring trends for actionable insights
- Collaborated with engineering, sales, and support teams to prioritise fixes and enhancements based on customer feedback
Senior Product Associate
BYJU's
07.2017 - 10.2019
- Assisted product managers in analysing customer data, translating insights into actionable process and product enhancements
- Built dashboards to track recurring issues and provide visibility into product gaps for prioritisation
- Collaborated with sales, finance, and content teams to streamline refund processes and optimize feedback collection
- Supported process automation and CRM improvements, enhancing customer experience and streamlining internal workflows
Education
Masters of Technology - AI/ML
BITS Pilani
01.2027
B.E - Instrumentation Technology
RNS Institute of Technology
01.2017
Skills
- Product Strategy
- Product Discovery
- Roadmapping
- PRDs
- User Stories
- Backlog Prioritization
- Stakeholder Management
- Agile / Scrum
- Sprint Planning
- Cross-functional Collaboration
- OKRs
- KPI Definition
- Release Management
- Retention
- Lifecycle Management
- Monetization
- Funnel Analysis
- Customer Insights
- AI-assisted Products
- LLM Integration
- Prompt Design
- Model Evaluation
- Experimentation
- A/B Testing
- Analytics
- Personalization
- Amplitude
- Mixpanel
- GA4
- JIRA
- Confluence
- Salesforce
- Snowflake
- FreshDesk
Timeline
Senior Product Manager
Academian Inc
05.2024 - Current
Senior Product Manager
BYJU's
08.2021 - 04.2024
Product Manager
BYJU's
11.2019 - 07.2021
Senior Product Associate
BYJU's
07.2017 - 10.2019
Masters of Technology - AI/ML
BITS Pilani
B.E - Instrumentation Technology
RNS Institute of Technology