Hi, I’m
PRACHI SHUKLA
Project Engineer
delhi,delhi
Summary
As a Project Engineer, I excel in maintaining precise monthly CPM and KPI data while efficiently managing daily ticket overdue. My commitment to detail and strong collaboration skills allow me to provide daily reports to clients, work seamlessly with support teams, and prevent SLU dues. Additionally, I conduct rigorous internal and external audits, producing comprehensive reports and MSR decks monthly. I am highly dedicated to enhancing quality, communication, and teamwork, while consistently improving productivity by resolving identified issues.
Overview
2
years of professional experience
6
years of post-secondary education
6
Certifications
Work History
Wipro LimitedNoida
Project Engineer
05.2022 - Current
Job overview
- Maintained monthly CPM and KPI data with the highest accuracy.
- Managed daily overdue tickets and provided daily reports to customers, collaborating with support teams on a daily basis.
- Successfully managed and handled daily SLU dues, ensuring zero misses.
- Conducted internal and external audits, preparing audit reports and MSR decks on a monthly basis.
- Demonstrated a strong focus on quality, effective communication, collaboration, integration, and teamwork.
- Maintained an organized work environment to enhance productivity.
- Identified and resolved issues to increase productivity and streamline workflows.
Education
Bharati Vidyapeeth's Collage of Engineering
BACHELOR OF TECHNOLOGY from INFORMATION TECHNOLOGY
07.2019 - 06.2022
University Overview
GPA: 87%
Kasturba Institute of Technology
DIPLOMA from MEDICAL ELECTRONICS
01.2016 - 04.2019
University Overview
GPA: 81%
Skills
Ticket Management
Certification
Microsoft Certified: Azure Al fundamentals (Al- 900)
Timeline
Project Engineer
Wipro Limited
05.2022 - Current
Bharati Vidyapeeth's Collage of Engineering
BACHELOR OF TECHNOLOGY from INFORMATION TECHNOLOGY
07.2019 - 06.2022
Kasturba Institute of Technology
DIPLOMA from MEDICAL ELECTRONICS
01.2016 - 04.2019
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