Operations Manager with over 9 years of experience in Consumer and Commercial Lending, certified in CRCMP. Expertise in DSCR analysis, document controls, and internal audits, with a strong focus on regulatory compliance. Demonstrated success in designing and implementing effective controls, identifying process-level risks, and utilizing root cause analysis for operational improvements. Proficient in aligning business operations with governance frameworks such as COSO, Basel III, and SOX, fostering a culture of compliance and excellence.
Member at Toastmasters Club, Completed Level 2 of the Toastmasters International 'Dynamic Leadership' pathway, developing public speaking, interpersonal communication, and leadership skills as an active club member.
SWIFT - VBA enabled template, Automated loan processing steps; resulted in $44,000+ cost savings. Quality Checklist & Comment Templates, Drove standardized feedback, cut review time by 50%. Escalation Email Automation, Reduced manual intervention for NPLs; saved $26,000 annually. Governance & Audit Dashboards, Enabled real-time risk and quality monitoring across the process lifecycle.
https://www.linkedin.com/in/prachigharat-444006154/
9 Years 4 Months