Pradeep Dhinwa
Senior Relationship Officer
Sikar
Summary
Dynamic Senior Relationship Officer with a proven track record at Axis Bank, enhancing client satisfaction and expanding business through exceptional relationship management and banking expertise. Spearheaded innovative strategies, boosting loan approvals and fostering team collaboration. Skilled in portfolio and time management, adept at driving financial success and building lasting client relationships.
Overview
4
4
years of professional experience
Work History
Senior Relationship Officer
Axis Bank
09.2023 - Current
- Increased client satisfaction with timely and accurate responses to inquiries and concerns.
- Assisted clients in navigating challenging financial situations by offering expert guidance and support.
- Developed strong rapport with customers, leading to increased referrals and expanded business opportunities.
- Facilitated seamless communication between banking departments to provide well-rounded service offerings.
- Served as a trusted advisor to clients throughout all stages of their financial journeys, helping them achieve their long-term goals.
Junior Relationship Officer
Axis Bank
11.2020 - 09.2023
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Coordinated with compliance officers to ensure adherence to regulatory guidelines in all client interactions and transactions.
- Streamlined internal processes, implementing innovative solutions that improved efficiency in managing client accounts.
- Promoted a positive work environment through open communication, fostering collaboration among team members.
- Assisted branch manager in developing strategic initiatives aimed at increasing overall profitability while maintaining excellent service standards.
Education
Bachelor of Arts -
Sekhawati University PDSU
Sikar 04.2001 -
High School Diploma -
Unique Public Sen. Sr. School
Sikar 04.2001 -
Skills
Relationship Management
Portfolio Management
Time Management
Banking
Excellent Communication
Public Speaking
Relationship Building
Hobbies
Cricket, Volleyball
Timeline
Senior Relationship Officer
Axis Bank
09.2023 - Current
Junior Relationship Officer
Axis Bank
11.2020 - 09.2023
Bachelor of Arts -
Sekhawati University PDSU
04.2001 -
High School Diploma -
Unique Public Sen. Sr. School
04.2001 -
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