Pradeep Gaikwad
Summary
Experienced Senior Quality Analyst with a track record of improving processes through Lean Six Sigma methodology. Certified in Lean Six Sigma Yellow Belt and trained Green Belt, with over 6 years of experience in the publishing and technology industries. Ethical and hardworking professional experienced in identifying areas for process improvement and carrying out tracking action plans.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Quality Analyst
Springer Nature Technology and Publishing Solutions
2021.03 - Current
- Checking and maintaining the quality of journals according to the given SLA.
- Streamlined processes using Lean Six Sigma methodology.
- Enhanced customer satisfaction by conducting root cause analyses and implementing corrective actions for reported issues.
- Developed and maintained quality assurance procedure documentation.
- Created and revised procedures, checklists and PKT to reduce errors.
- Developed training materials, SOPs, flowcharts, SIPOC and work instructions to supplement new team member onboarding.
Officer
DiTech Process Solutions Pvt. Ltd.
2018.11 - 2021.02
- Creating and formatting digital books in the EPUB format, which is widely used for ebooks.
- Convert manuscripts, documents, or other content to EPUB format with specialized software or tools.
- Formatting the content properly for digital reading, including adjusting font styles, sizes, spacing, and layout to improve readability on various devices.
- Metadata Management: To aid in cataloguing and identification, include metadata such as title, author, publisher, ISBN, and cover image in EPUB files.
- Hyperlinking: Create and manage hyperlinks within EPUB files, such as internal links for book navigation and external links for references or additional resources.
- Multimedia Integration: Include multimedia elements like images, audio, and video in EPUB files to ensure compatibility and proper display on supported devices.
- Thoroughly test the EPUB files on various devices and reading platforms to identify and correct any formatting, compatibility, or other errors. Manage multiple EPUB file versions, including updates, revisions, and corrections, while ensuring consistency and accuracy.
eBook Developer
eAthena Solution Pvt. Ltd.
2017.09 - 2018.11
- Developing Reflow/FixedLayout eBooks as per publishing standard using HTML, CSS and XML.
- Creating accessible epdf.
- Designed intuitive user interfaces, resulting in increased customer satisfaction and engagement.
Education
PGDM - Operations -
Welingkar Institute of Management
01.2023
BA -
University of Mumbai
01.2015
HSC -
University of Mumbai
01.2011
SSC -
University of Mumbai
01.2009
Skills
- Quality Management
- Lean Six Sigma
- Interpersonal communication
- Analytical thinking
- HTML, CSS, XML
- Problem Solving
- Strong Communication Skills
- Continuous Improvement Mindset
- Adobe (photoshop, Acrobat)
- Project Management
Accomplishments
Six Sigma Project :
Project Name : “Reduction of variation in Average Time to Process MS in Production Stage”
Achieved : Approx. 28% Reduction in Average time from 15.97 to 11.63 minute.
FTE saved: 2.34 FTE saved which can be further re-purposed for different project work.
Reduced in variation of Range from 10.92 to 1.35 .
Streamlined processes and optimized workflow.
Customer satisfaction achieved in terms of quality and processing time, rework reduction.
Internal Auditor :
ISO 9001:2015 (QMS) Internal Audits - 2022
Function: Manuscript services
Team: Manuscript Screening (IRR) / Ncomms
accomplishment
- Awarded with "Aced It - Communicate with Confidence" by Springer Nature.
- Awarded "Employee of the Quarter" by eAthena Solutions
Certification
- 2022, Six Sigma Yellow Belt, Springer Nature Technology and Publishing Solutions
- 2021, ISO 9001:2015 (Quality Management System), Springer Nature Technology and Publishing Solutions
- 2016, Smart Pro .net, Aptech Computer Education
Languages
English
Marathi
Hindi
Personal Information
- Date of Birth: 04/09/1993
- Gender: Male
- Nationality: Indian
Timeline
Senior Quality Analyst
Springer Nature Technology and Publishing Solutions
2021.03 - Current
Officer
DiTech Process Solutions Pvt. Ltd.
2018.11 - 2021.02
eBook Developer
eAthena Solution Pvt. Ltd.
2017.09 - 2018.11
PGDM - Operations -
Welingkar Institute of Management
BA -
University of Mumbai
HSC -
University of Mumbai
SSC -
University of Mumbai
- 2022, Six Sigma Yellow Belt, Springer Nature Technology and Publishing Solutions
- 2021, ISO 9001:2015 (Quality Management System), Springer Nature Technology and Publishing Solutions
- 2016, Smart Pro .net, Aptech Computer Education
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