Experienced Senior Quality Analyst with a track record of improving processes through Lean Six Sigma methodology. Certified in Lean Six Sigma Yellow Belt and trained Green Belt, with over 6 years of experience in the publishing and technology industries. Ethical and hardworking professional experienced in identifying areas for process improvement and carrying out tracking action plans.
Six Sigma Project :
Project Name : “Reduction of variation in Average Time to Process MS in Production Stage”
Achieved : Approx. 28% Reduction in Average time from 15.97 to 11.63 minute.
FTE saved: 2.34 FTE saved which can be further re-purposed for different project work.
Reduced in variation of Range from 10.92 to 1.35 .
Streamlined processes and optimized workflow.
Customer satisfaction achieved in terms of quality and processing time, rework reduction.
Internal Auditor :
ISO 9001:2015 (QMS) Internal Audits - 2022
Function: Manuscript services
Team: Manuscript Screening (IRR) / Ncomms