PRADEEP GHANSHYAM YADAV
Retail Manager
Pimpri
Summary
To be part of a dynamic organization that fosters a positive work culture, encourages professional growth, and provides challenging opportunities that align with my skills and aspirations, driving me to excel and contribute to the organization's success.
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Experienced with operational management, ensuring smooth day-to-day operations and enhanced productivity. Utilizes strategic planning and resource allocation to drive efficiency. Track record of fostering teamwork and managing dynamic environments effectively.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Asst. Operations Manager
Refex Airports and Retail PVT LTD
12.2023 - Current
- Day-to-day store operations management
- Team supervision and development
- Customer service excellence
- Inventory management and logistics
- Visual merchandising and store appearance
- Sales and revenue growth strategies
- Safety and security compliance
- Reporting and administration achievements
- Brand project and opening activities
- Working with Racemosa (Electrical Activities)
- Coordination with Pathfinder (Billing Software Integration)
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
Business Development Executive
Prata Solar
01.2022 - 01.2023
- Researching potential new leads and keeping on top of developments in the industry
- Contacting prospective clients through a variety of mediums – this could include reaching out on social media, phoning, emailing or meeting in person
- Working with other teams and colleagues to help align offerings with the needs of clients
- Keeping on top of administrative tasks – such as updating CRM (customer relationship management) systems
- Holding presentations and demonstrations for potential clients
- Communicating with and informing existing clients in a way that supports an ongoing relationship.
Department manager
Reliance Retail Limited
01.2019 - 01.2022
- Maximizing the productivity of the retail departments, managing
- Supervising retail staff
- Merchandising store layout and signage
- Ensuring proper placement and display of products
- Delegating work
- Training new employees
- Overseeing customer service
- Making sure all customer service needs are met
- Participating in inventory control processes
- SAP knowledge
- Excel knowledge
- PowerPoint knowledge
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
Education
Bachelor of Science - HMCT
SPPU
Pune, India 04.2001 -
H.S.C - undefined
CBSE
01.2016
S.S.C. - undefined
CBSE
01.2014
Skills
Operational planning
Operations management
Training and mentoring
Employee supervision
Staff training and development
Performance tracking
Compliance monitoring
Cost analysis and savings
Customer engagement
Project management
Operational efficiency
Business forecasting
Business development
Performance improvement
Inventory control
Time management
Interests
Playing football, Watching Series
Declaration
I am a team-oriented individual with excellent collaboration skills. I am confident in my ability to work effectively with others to achieve common goals. I hereby declare that the information provided above is true and accurate to the best of my knowledge and belief.
Experience and Designation
- Hindustan Unilever as a Sales Executive (6 months)
- Reliance Retail Limited as a Department manager (3 years)
- Prata Solar as a Business Development Executive (1 Year)
- Refex Airports and Retail PVT LTD(Current)
Timeline
Asst. Operations Manager
Refex Airports and Retail PVT LTD
12.2023 - Current
Business Development Executive
Prata Solar
01.2022 - 01.2023
Department manager
Reliance Retail Limited
01.2019 - 01.2022
Bachelor of Science - HMCT
SPPU
04.2001 -
H.S.C - undefined
CBSE
S.S.C. - undefined
CBSE