Summary
Overview
Work History
Education
Skills
References
Accomplishments
Personal Information
Cross Training
Training
Personal data processing
Timeline
Generic
Pradeep Kumar

Pradeep Kumar

Manager-Housekeeping
Shimla

Summary

To work in a professional and challenging environment where I can be asset to the company as to grow professionally with-in the organization.

Articulate professional with 10+ year’s experience in hospitality management and staff training. Currently associated with The Leela Ambience Delhi Convention Hotel as Housekeeping Manager. Highly skilled in planning, coordinating and directing all daily activities pertinent to custodial functions. Demonstrated abilities in training, supervising, coaching and counselling Housekeeping workers and team members. Hands on experience in efficiently managing daily systems use and management as well as cost control and overall productivity. Possesses in depth knowledge of assisting in monitoring team members’ performances and working towards further development.

Overview

9
9
years of professional experience
1
1
Language

Work History

Assistant Manager Housekeeping

The Leela Ambience Delhi Convention Hotel
10.2023 - 03.2025

Assistant Manager Re: Fresh

Aloft New Delhi Aerocity (Marriott International)
09.2021 - 05.2023

Aloft New Delhi Aerocity (Marriott International)
07.2019 - 08.2021
  • As Housekeeping executive

Housekeeping Executive

Doubletree by Hilton Ahmedabad
10.2018 - 07.2019

Housekeeping Assistant

The Oberoi, Wildflower Hall
11.2015 - 09.2018
  • Cross training exposure in The Oberoi, SUKHVILAS RESORT &SPA, for 15 days.
  • Cleared SDP (Supervisor Development Program) from The Oberoi, Wildflower hall (BATCH SEP 2017)

Cross Training Exposure

The Oberoi, SUKHVILAS RESORT & SPA

Supervisor Development Program

The Oberoi, Wildflower Hall

Education

BSc (H&HA) - undefined

Chitkara School of Hospitality
01.2015

Class XII - undefined

GSSS, Bhattkuffer, Shimla
Shimla, HP
01.2012

Class X - undefined

GSSS, Bhattkuffer, Shimla
Shimla, HP
01.2010

Skills

Needs assessment

Expertise in rooms management systems Proficient in Opera, OnQ, and SAP Familiarity with hospitality technology

Client service excellence

Audit processes in LQA

Task management

Effective organization

Strong communication abilities Public speaking Listening skills Relationship management

References

Shashi, Ganguly, Executive Housekeeper, Shashi.Ganguly@aloftHotels.com, +91 8448499722, Aloft New Delhi Aerocity, 5B, IGI T3 Road, Aerocity, IGI Airport, New Delhi, 110037

Accomplishments

  • Awarded above target in all appraisals.
  • Awarded as employee of the month as a housekeeping associate.
  • Recognition by guests on the comment cards
  • Recognition by the managers for going extra mile for guest satisfaction
  • Recognition by managers of cross-functional departments for handling the situations during the busy periods.

Personal Information

  • Passport Number: R1802741
  • Passport Date Of Issue: 2017-08-10
  • Passport Place Of Issue: Shimla
  • Passport Expiry Date: 2027-08-09
  • Date of Birth: 7th Dec 1993
  • ID Type: Passport
  • ID Number: R1802741

Cross Training

The Oberoi, SUKHVILAS RESORT & SPA, 15 days

Training

Supervisor Development Program, The Oberoi, Wildflower Hall, SEP 2017

Personal data processing

I hereby declare that all the above-mentioned information given by me are true and correct to the best of my knowledge.

Timeline

Assistant Manager Housekeeping

The Leela Ambience Delhi Convention Hotel
10.2023 - 03.2025

Assistant Manager Re: Fresh

Aloft New Delhi Aerocity (Marriott International)
09.2021 - 05.2023

Aloft New Delhi Aerocity (Marriott International)
07.2019 - 08.2021

Housekeeping Executive

Doubletree by Hilton Ahmedabad
10.2018 - 07.2019

Housekeeping Assistant

The Oberoi, Wildflower Hall
11.2015 - 09.2018

Cross Training Exposure

The Oberoi, SUKHVILAS RESORT & SPA

Supervisor Development Program

The Oberoi, Wildflower Hall

BSc (H&HA) - undefined

Chitkara School of Hospitality

Class XII - undefined

GSSS, Bhattkuffer, Shimla

Class X - undefined

GSSS, Bhattkuffer, Shimla
Pradeep KumarManager-Housekeeping