

To work in a professional and challenging environment where I can be asset to the company as to grow professionally with-in the organization.
Articulate professional with 10+ year’s experience in hospitality management and staff training. Currently associated with The Leela Ambience Delhi Convention Hotel as Housekeeping Manager. Highly skilled in planning, coordinating and directing all daily activities pertinent to custodial functions. Demonstrated abilities in training, supervising, coaching and counselling Housekeeping workers and team members. Hands on experience in efficiently managing daily systems use and management as well as cost control and overall productivity. Possesses in depth knowledge of assisting in monitoring team members’ performances and working towards further development.
Needs assessment
Expertise in rooms management systems Proficient in Opera, OnQ, and SAP Familiarity with hospitality technology
Client service excellence
Audit processes in LQA
Task management
Effective organization
Strong communication abilities Public speaking Listening skills Relationship management