Seeking assignments in Collections Management with an NBFC's/Banks of repute
A competent professional with over 16+years of experience in the areas of Collections Management of NBFC. Currently working with HDFC Bank as Collection Manager (Agri) - based at Etawah, previously worked with Vastu Finserve as Collection Manager- UP based Agra, Orix Leasing & Financial Services India Ltd. as Senior Collection Officer-Collection based at Etawah & E-NEXT Financial Limited. A dept. In managing operations with a focus on top-line and bottom-line performance, and expertise in determining the company's mission and strategic direction. In-depth understanding of retention & collection operations inclusive of planning collection from clients against pending/unpaid amounts after providing advice on the various payment options. Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management and planning.
Date of Birth: 10/10/78
Managing recovery of agriculture-related loan products including KCC (Kisan Credit Card), KGC (Kisan Gold Card), and Cattle Loans across assigned rural regions., Planning and executing field visits, customer follow-ups, and collection drives to ensure timely repayments from farming and agri-based customers., Handling skip tracing, identifying absconding borrowers, and coordinating with local sources to trace and recover dues., Leading and managing third-party recovery agencies and field staff, ensuring effective on-ground execution and compliance with bank policies., Coordinating with legal teams for issuing notices, initiating recovery actions, and handling escalated or chronic overdue accounts., Maintaining accurate records of collections, follow-ups, and recovery actions while ensuring all activities align with regulatory guidelines and internal compliance standards., Handling collection portfolio of HCV & LCV of entire Agra, Firozabad & Etah from X BKT to 3+BKT., Handling a team of 4 people., Identify troubles pots and implement collection related process., Ensure adherence to collection process in the region i.e. cash /bank mgmt., system allocation, tracking etc., Expand & manage the network of repo agent & parking yards., Monitor on all repossession activities as per discretionary of RBI and company policy., To monitor repo management till dispose of., Handling a team of 3 members., Expand & manage the network of repo agent & parking yards., Monitor on all repossession activities as per discretionary of RBI and company policy., To look after all parking yard management., To help Legal team for recovery., Handling customers of X to 3+ portfolio of Etawah, Mainpuri & Auraiya area., Expand & manage the network of repo agent & parking yards., Monitor on all repossession activities as per discretionary of company policy., To judge customers for future time.