Played a major role in Supply Chain, Logistics & Retail Merchandising (SCM) managing overall Logistics, Sourcing & Merchandising Operation. Functional Skills IT – Project Management, Solution Consulting & Account Management. Solution Design, Solution Configuration Documentations, Business Process Study and Mapping, Business Analysis, Process reengineering, Requirement gathering, Gap Analysis, Effort Estimations for the requirements and Project. Domain expertise in Supply Chain, Shipping & Logistics Industry (Air, Ocean & Road Freight) Managing the end to end Project Implementation, Customer Account Management and responsible for the entire customer egagements. Handle the internal and external teams to track the deliverabls are on target, Escalation & Risk Management,. Execute & manage the project right from sales handover via standard implementation process (Enable, Mobilize, Analyze, Design, Configure & Validate and Launch) and Control the Project within the Budget. Preparing the SOW, Work Order, Cost Management, Risk Mitigation Plan etc., Maintain the estimated hours vs actual utilized hours, identify scope creap, align with the customer, manage scope changes wherever needed. Preparation of SDD, Functional Specs Documents, Conducting feasibility studies and Change Requests. UAT Testing, E2E Testing & Implementation support, EDI Integration and XML Messages. Knowledge in SDLC & Filling of RFI & RIQ, Project Management for functional needs. Working knowledge of Agile & Waterfall Development Model to ensure the project deliverables throughout the project life cycle. Fair knowledge in Logistics Products, Track & Trace Visibility, Workflow Management, Milestone Management, Alerts and operations. Handling Regional customers for Track & Trace Visibility. Conduct Workshops, Understand customer’s complex business scenario and their requirements. Explain the benefits to the customers in real business using applications. Understanding both business process and technical solutions, combine them together and provide solutions to the customer. Managing Global Training along with the global implementation team for Various TMS Proejct