Pradeep M
Bengaluru,India
Summary
Proactive sales manager with expertise in client relationship management and negotiation. Coaches sales teams to develop effective strategies and implements competitive initiatives. Oversees after-sales support services to ensure customer satisfaction and drive repeat business.
Overview
4
4
years of professional experience
Work History
Sales Manager
Eestaa Sweets
Bengaluru
06.2025 - Current
- Assisted sales team in achieving quarterly targets through planning and resource allocation.
- Helped manage sales pipeline efficiently, ensuring consistent business flow and attainment of objectives.
- Supported sales staff in improving strategies through competitions and coaching plans.
- Compiled reports on sales activity and market penetration for management.
- Aided sales team in navigating negotiations, securing beneficial deals for clients and the company.
- Supervised after-sales support services to maintain customer satisfaction and encourage repeat business.
- Reviewed market trends and customer needs to assist product development efforts.
- Cultivated relationships with key clients to secure contracts and enhance revenue growth.
Operations Manager
Ninjacart
Bengaluru
04.2022 - 05.2025
- Conducted regular performance reviews identifying areas for improvement and developing action plans for quality assurance enhancement.
- Assisted in budgeting and resource allocation to support training programme development while adhering to financial limits.
- Monitored operations staff ensuring compliance with regulatory management policies and procedures.
Education
BCOM - Account
Karnataka State Open University
Mysuru, IN-KA01-2013
2nd PUC - Account
Community Center
Bengaluru, KA01-2010
Skills
- Client relationship management
- Sales techniques
- Sales reporting
- Negotiation skills
- Resource allocation
- Customer satisfaction
Languages
English
Proficient
C2
Kannada
Proficient
C2
Hindi
Advanced
C1
Tamil
Upper Intermediate
B2
Telugu
Upper Intermediate
B2
Timeline
Sales Manager
Eestaa Sweets
06.2025 - Current
Operations Manager
Ninjacart
04.2022 - 05.2025
BCOM - Account
Karnataka State Open University
2nd PUC - Account
Community Center