Pradeep Palnati
Branch Operations Manager
Naidupeta
Summary
Dynamic professional with a proven track record at PNB Housing Finance Limited, excelling in credit analysis and customer service. Adept at optimizing workflows and enhancing collaboration, I leverage financial statement analysis to drive informed decision-making, resulting in improved operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Credit Processing Associate
PNB Housing Finance Limited
05.2026 - Current
- Processed credit applications with attention to detail and accuracy.
- Coordinated documentation requests to ensure timely approvals.
- Assisted in evaluating customer creditworthiness through financial analysis.
- Maintained up-to-date knowledge of lending policies and regulations.
Branch Operations Exicutive
Ugro Capital
11.2024 - 05.2026
- Streamlined communication processes within departments to improve collaboration and project outcomes.
- Mentored junior staff in best practices for client relationship management and investment strategies.
- Analyzed financial data to identify trends, driving informed decision-making for investment opportunities.
Branch Operations Officer
Five Star Business Limited
04.2022 - 09.2024
- Analyze branch performance metrics to identify areas for optimization and growth.
- Coordinate with cross-functional teams to streamline branch workflows and enhance collaboration.
- Manage inventory levels, ensuring accuracy in stock management systems and reporting.
Deputy Manager
Fincare Small Finance Bank
12.2020 - 02.2022
- Led operational strategies to enhance customer satisfaction and optimize service delivery.
- Analyzed market trends to identify growth opportunities and inform strategic planning initiatives.
- Streamlined internal processes, resulting in improved workflow efficiency across departments.
- Collaborated with cross-functional teams to implement risk management frameworks effectively.
- Streamlined internal processes for increased efficiency and improved communication among departments.
Education
Bachelor of Computer Applications -
Rural Institute Technical And Mangement
Hyderabad 12-2020
Skills
Financial statements
Document review
Payment processing
Credit analysis
Credit scoring
Credit control
Underwriting support
Banking regulations
Credit policy
Underwriting guidelines
Documentation review
Financial statement analysis
Customer service
Timeline
Credit Processing Associate
PNB Housing Finance Limited
05.2026 - Current
Branch Operations Exicutive
Ugro Capital
11.2024 - 05.2026
Branch Operations Officer
Five Star Business Limited
04.2022 - 09.2024
Deputy Manager
Fincare Small Finance Bank
12.2020 - 02.2022
Bachelor of Computer Applications -
Rural Institute Technical And Mangement