Summary
Overview
Work History
Education
Skills
Languages
Contact References
Affiliations
Accomplishments
Timeline
Generic

PRADEEP S

COIMBATORE

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

17
17
years of professional experience

Work History

Assistant Manager

SECUREVALUE INDIA LIMITED (AGS)
Coimbatore
12.2020 - Current
  • Oversaw operations for the entire branch, including SPOC locations, to ensure smooth functionality.
  • Managed customer service inquiries and efficiently resolved complaints for improved satisfaction.
  • Supervised daily activities, including shift scheduling and task assignments for optimal performance.
  • Ensured compliance with safety regulations and company policies to maintain a secure environment.
  • Developed effective processes to monitor customer satisfaction levels and address concerns promptly.
  • Coordinated interdepartmental efforts to facilitate seamless operations across various functions.
  • Contributed to development of operational strategies aimed at enhancing productivity.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.

Regional Auditor (ATM)

SECURE SOURCE TECHNOGIES
COIMBATORE
05.2019 - 04.2020
  • Conducted audits of vendor ATMs, reconciling findings with DLR reports.
  • Submitted comprehensive reports detailing audit findings.
  • Executed site asset audits, cross-checking data with asset records from HO team.

Senior Executive Operations

SECURITRANS INDIA PVT LTD (CMS INFO SYSTEMS)
COIMBATORE
07.2008 - 04.2019
  • Managed ATM cash operations and ensured accurate reconciliation of management information systems.
  • Oversaw route dispatching and coordinated staff handling for efficient service delivery.
  • Regional bullion in charge for shipment coordination, end-to-end support to clients.
  • Developed new business opportunities to expand the client base and improve revenue streams.
  • Served as Regional Auditor and ATM Coordinator, ensuring compliance with operational standards.
  • Supervised gold bullion consignment operations to maintain security and efficiency.
  • Directed dedicated cash van operations to optimize resource allocation and logistics.
  • Led regional IT initiatives in procurement and data maintenance to enhance system performance.
  • Maintained strong client relationships to ensure satisfaction and ongoing service engagement.

Education

Associate of Science - Computer Applications & Accounts

RATHINAM COLLEGE OF ARTS & SCIENCE
ECHANARI, COIMBATORE
04-2008

Skills

  • Operational management
  • Customer service excellence
  • Shift scheduling and supervision
  • Regulatory compliance expertise
  • Process improvement strategies
  • Team leadership and motivation
  • Data reporting and analysis
  • Performance monitoring techniques
  • Sales performance tracking
  • Project management skills
  • Vendor relationship management

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Tamil
Proficient (C2)
C2
Malayalam
Intermediate (B1)
B1
Hindi
Beginner (A1)
A1

Contact References

Yuvaraj B, Ex-GM, Securevalue India Ltd, Chennai. Ph 9600118049

Laiju Raju, Ex -Dy. Manager, Securevalue India Ltd, Coimbatore. Ph 7994910065

KP Shivakumaran, Ex-BM, Securitrans India Pvt Ltd, Coimbatore. Ph  9360355133

Affiliations

I attended the 'Certified Business Management Training Programs' conducted by 'JCI Coimbatore' for two year 2017 & 18 seminar classes to improve career growth and business improvements in present leading global networks.

Accomplishments

  • Awarded best employee and supporting staff by HO team
  • Target-based achievement rewards

Timeline

Assistant Manager

SECUREVALUE INDIA LIMITED (AGS)
12.2020 - Current

Regional Auditor (ATM)

SECURE SOURCE TECHNOGIES
05.2019 - 04.2020

Senior Executive Operations

SECURITRANS INDIA PVT LTD (CMS INFO SYSTEMS)
07.2008 - 04.2019

Associate of Science - Computer Applications & Accounts

RATHINAM COLLEGE OF ARTS & SCIENCE

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