Pradeep Haresh Maru
MIS EXECUTIVE
BHAYANDER EAST MUMBAI
Summary
Overall work experience is more than 5 years in backend/account department. Have 3Years of experience as MIS executive in insurance Sector planning, creating and managing secure information systems. Proactively monitors data retention practices to comply with organizational and regulatory mandates. Oversees IT operations team and determines critical decisions covering computer system plan, design, development and evaluation. Detail-oriented supervision over management information system training, onboarding and operation.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Senior Executive
TATA AIA LIFE INSURANCE
04.2024 - Current
- Enhanced data accessibility by designing and implementing user-friendly MIS dashboards.
- Revamped outdated processes with innovative automation solutions, resulting in significant time savings for staff members.
- Managed a team of junior analysts to ensure timely delivery of high-quality reports and analyses.
- Streamlined report generation for improved decision-making with efficient data extraction and analysis techniques.
- Contributed to strategic planning sessions by providing critical business intelligence derived from detailed data analysis.
- Prepare the daily reports for business & Training Team.
MIS Executive
MAXLIFE INSURANCE
12.2021 - Current
- Preparing Daily, Weekly & Monthly MIS Reports.
- Preparing presentations, Graphs, and analytical reports.
- Coordinating with the multiple teams for different requirements
- Have exposure to data extraction and preparation of dashboards/ reports for various functions.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Designed internal dashboard for at-a-glance system and project status reporting.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Produced tables, pivot reports and charts for use in key decision-making processes.
Senior Executive
SHIV ASSOCIATE
02.2020 - 11.2021
- Worked as Senior executive in SHIV ASSOCIATE from Feb 2020 to Nov 2021.
- Handling clients meetings and solving document related queries of clients.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Account managing.
- Met and exceeded service level goals to achieve standards and expectations.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Account Executive
NETIZEN ENGINEERING PRIVATE LIMITED
10.2019 - 12.2020
- Worked as accounts executive in NETIZEN ENGINEERING PRIVATE LIMITED for Reliance life insurance company from Oct 2019 to Dec 2020
- Maintaining daily MIS of success and failure of customer insurance premium.
- Receipt creation, cancellation and update realization in life Asia as per requirements
- Banking activities related to fund transfer.
- Follow up on open item of bank reconciliation with various stakeholders.
- Maintaining daily, of success and failure of customer insurance premium
- Solving queries of branches related to customer premium/cash & cheque pickup also.
- Collaborated with back-office team members to facilitate seamless business execution.
Customer Care Executive
WOCKHARDT HOSPITAL
03.2019 - 10.2019
- Worked as Customer care executive from Mar 2019 to Oct 2019.
- Kept accurate records of all customer interactions and transactions.
- Communicated with customers to identify needs and expectations.
- Maintained and managed customer files and databases.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Education
Bachelor of Commerce -
S.N College
High School Diploma -
MOTHER MARY JR COLLEGE
MUMBAI 06.2011 - 06.2013
High School Diploma -
The Saraswati Vidyalaya School- 70.18%
MUMBAI 06.2011 - 03.2012
Skills
Supervision/ Leadership
Reconciliation
Communication
MIS Preparation
Process Improvements
Analytical & decisive
Documentation and reporting
Excellent problem-solving abilities
Timeline
Senior Executive
TATA AIA LIFE INSURANCE
04.2024 - Current
MIS Executive
MAXLIFE INSURANCE
12.2021 - Current
Senior Executive
SHIV ASSOCIATE
02.2020 - 11.2021
Account Executive
NETIZEN ENGINEERING PRIVATE LIMITED
10.2019 - 12.2020
Customer Care Executive
WOCKHARDT HOSPITAL
03.2019 - 10.2019
High School Diploma -
MOTHER MARY JR COLLEGE
06.2011 - 06.2013
High School Diploma -
The Saraswati Vidyalaya School- 70.18%
06.2011 - 03.2012
Bachelor of Commerce -
S.N College
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