A highly motivated and ambitious individual able to give timely and accurate advice, guidance,support and training to team members and individuals.
Overview
2025
2025
years of professional experience
Work History
Pod Lead (SME)
Cognizant Technology Solutions Limited
1 2020 - Current
Working on Google Process for 4.10 years and currently working as Acting Pod Lead from November 2023-Till date.
Monitored team Performance to identify areas of improvement and address any issues that arose.
Involving in filtering the data, handling missing values, and preparing the dataset for analysis to ensure accuracy and relevance.
Maintaining daily attendance in hazelnut for the team, adding assignments to the team on a daily basis.
Using Statistical tools and techniques to explore and analyze data, identifying patterns, relationships, and trends.
Creating visual representations of data findings through charts, graphs, and dashboards to make the data understandable.
Conducting regular team meetings for process improvement
Involving QC on a regular daily basis.
Generating reports of team data and process data on daily basis.
Consistently and effectively implement the Performance Management Process as a leadership tool to help employees maximize their performance.
Operations Management: Organization and planning of the section daily activities, analysis of productivity and quality of team services, responsible for ensuring that Service Level Agreement(SLA) are respected with business for the optimization of process within the section.
Senior Technology Support
Infosys BPM Limited
06.2013 - 01.2020
Worked as SQL Backend Analyst role during this period
Our team is basically keeping backups of databases (DB's) and drives
In case of an error we will raise an incident to the Data Protection Line 1 team
Line 1 team work on those incidents regarding the backup's failures and send to DPS team, failures then addressed and resolved.
Failures can be unable to get RPS the drives or DB's
SD, BE Servers monitoring.
Pulling APJ, EMEA and PS Final session results.
Rerunning APJ, EMEA and PS jobs.
Pulling APJ, EMEA and PS Current session results
Creation of proactive tickets (incidents tracking) for APJ, EMEA and PS regions.
Handling SOX and RF reports.
Monitoring SQL server Backups and resolving the issues, sending daily, weekly and monthly monitoring status reports to clients.
Monitoring the SQL client servers 24/7 round the clock.
Data Analyst
OLE Technologies Limited
03.2011 - 01.2013
Worked as a Data Analyst role during this period
Pepsi product is a globally distributed beverages item
Here Company products will reach the market with different channels I.e
Store Delivery, Third party Distribution delivery, Warehouse Delivery
In Store Delivery system contains when and how many products have to be delivered to each store at a given period of time, in such a way that transportation charges should be minimized.
Maintaining Store delivery and Third-party delivery Database
Taking existing data from a separate document and inputting it into Excel.
Extensive experience using data cleansing techniques, Excel pivot tables, formulas, and charts
Retrieving data using SQL joins
Implementing Procedures functions and Triggers where ever necessary.
Education
M.Sc - Mathematics
Acharya Nagarjuna University
B. Sc - Statistics
Osmania University
Skills
ORACLE SQL ,
Disclaimer
I hereby declare that the information stated above is true to the best of my knowledge.
Director – Business Excellence /Program Management Officer at TCG Digital Solutions Pvt. LtdDirector – Business Excellence /Program Management Officer at TCG Digital Solutions Pvt. Ltd