Pradeep Kumar Singh
Gurugram
Summary
Insurance and catastrophe modelling professional with 10+ years of experience in catastrophe data modelling, insurance operations, stakeholder management, and team leadership. Skilled in RMS RiskLink and RiskBrowser, exposure analysis, Experienced in managing client deliverables, leading teams, preparing operational reports, and presenting performance updates to senior management. Manages client accounts as the primary point of responsibility, ensuring timely and accurate deliverables. Leads a team of 16 members, driving quality and productivity while adhering to SLA compliance. Prepares and presents operational reports and performance dashboards to senior leadership, facilitating informed decision-making.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deputy Manager
WNS
Gurugram
04.2023 - Current
- Leading and managing a team of 16 members while ensuring quality, productivity, and SLA compliance.
- Managed dedicated client account as single point of responsibility for all client deliverables, ensuring alignment with client expectations.
- Driving process improvements and ensuring operational efficiency.
- Reviewed, prepared, and discussed completed accounts with team and stakeholders during weekly and monthly review calls to maintain transparency and address concerns.
- Prepared operational reports on TAT, SLA, productivity, and performance dashboards for higher management to support informed decision-making.
- Presented operational metrics, reports, and delivery updates to senior leadership and stakeholders.
- Providing training, mentoring, and process guidance to team members.
Catastrophe Modelling Analyst
RMS (A Moody’s Analytics Company)
Noida
11.2021 - 04.2023
- Performed end-to-end catastrophe modelling using RMS RiskLink and RiskBrowser.
- Produced and analysed catastrophe loss outputs for high-hazard regions, informing risk management strategies.
- Addressed validation issues to enhance modelling accuracy, contributing to reliable risk assessments.
- Conducted exposure data cleansing, occupancy coding, and COPE data analysis.
- Managed US, ROW, and Binder accounts across multiple lines of business, ensuring comprehensive coverage.
Catastrophe Modelling Analyst
Allianz
Pune
11.2018 - 11.2021
- Managed catastrophe modelling activities for diverse insurance portfolios, ensuring thorough analysis of risk exposure.
- Maintained high accuracy and SLA adherence in complex accounts, contributing to reliable risk assessments.
- Supported overseas clients in exposure modelling and reporting, enhancing understanding of risk profiles.
- Received recognition for maintaining high standards in performance and operations.
Process Associate
WNS
Pune
12.2017 - 11.2018
- Facilitated catastrophic modelling operations and managed data activities to ensure accuracy and reliability.
- Partnered with colleagues to enhance team performance and meet objectives.
- Addressed client concerns by maintaining professionalism and providing solutions.
- Maintained clean, safe working environments to eliminate accident risks.
Process Executive
Infosys
Pune
12.2015 - 12.2017
- Cleansed complex account data to enhance accuracy for Catastrophic Modelling projects
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
Bachelor of Business Management - Finance
Bangalore University
Bengaluru, KA01-2015
Skills
- Catastrophic Data Modelling
- RMS RiskLink & RiskBrowser
- Data Modelling & Validation
- Exposure Analysis
- Insurance & Reinsurance Operations
- SLA & TAT Reporting
- Operational reporting
- Performance management
- Process Improvement
- Binders management
- Client Management
- Stakeholder Communication
- Team Management
- Team leadership
- Technical documentation
- Stakeholder communication
- Stakeholder communication
Certification
- Design Thinking
- WCT Training
- Milestone 2.0
- Cambridge ESOL Business English Certification
Accomplishments
- Received multiple awards for outstanding performance and operational excellence.
- Recognised by overseas clients for delivering high-quality work.
- Successfully managed multiple Lines of Business while meeting SLA targets.
- Conducted process improvement and training sessions for team members.
Languages
English
Hindi
Hobbies and Interests
- Football
- Traveling
Interests
- Watching and Playing Football
- Exploring New places
- Learning and Reading
Timeline
Deputy Manager
WNS
04.2023 - Current
Catastrophe Modelling Analyst
RMS (A Moody’s Analytics Company)
11.2021 - 04.2023
Catastrophe Modelling Analyst
Allianz
11.2018 - 11.2021
Process Associate
WNS
12.2017 - 11.2018
Process Executive
Infosys
12.2015 - 12.2017
Bachelor of Business Management - Finance
Bangalore University