Pradip Chakma

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Prepared merchandise for sales floor by pricing or tagging.

• Stayed on top of current fashion trends and revamped stock according to updates.
• Performed personal shopping functions on behalf of customers.
• Merchandised store inventory in seasonal and brand displays.
• Monitored security and prevented loss of valuable merchandise.
• Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
• Drove brand awareness by organizing display setups and assisting in merchandising.

• Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.

Handle inwards and outward of the store and help doing visual mercedising

Being a senior sales i have to assure that every month we achieve the store targets with maintaining of good KPI and handling the store in absence of the store manager.

• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.