Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Pradipta Podder

Karimganj
Pradipta Podder

Summary

Performance-driven professional, methodical and detail-oriented Quality Auditor and Analyst leveraging 5+ years of expertise in team, skilled in checking production lines and internal audit process management to ensure and maintain strict standards.

Approaches each stage with systematic and analytical mindset, breaking down processes to identify and correct costly deficiencies. Proven skills in driving important changes in production environments.

Overview

5
years of professional experience
4
years of post-secondary education

Work History

Amazon

Senior Quality Auditor
02.2022 - Current

Job overview

  • Championed culture of continuous learning within Quality Auditing team, regularly sharing best practices and lessons learned to enhance collective capabilities.
  • Evaluated competitor offerings as part of ongoing market analyses , identifying areas where company's services could be further differentiated through superior quality or innovation.
  • Leveraged strong analytical skills in monitoring performance statistics against established benchmarks, identifying opportunities for targeted improvements in specific areas by 10% for team.
  • Spearheaded implementation of new software tools designed to streamline QA workflows and simplify data management processes for improved efficiency gains .
  • Reduced production errors by training team members on best practices in quality control and continuous improvement techniques.
  • Assisted management in developing effective quality control strategies based on audit findings.
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Supported continuous improvement initiatives by identifying opportunities for enhancing product quality during audits

Amazon

SPS Brands Operations Associate
10.2019 - 01.2022

Job overview

  • Served as liaison between departments , facilitating communication to ensure smooth operations throughout organization.
  • Enhanced internal communication by implementing centralized information system, enabling greater collaboration and streamlined decision-making.
  • Collaborated with cross-functional teams to achieve project goals and meet deadlines.
  • Maintained accurate records using various software systems , ensuring data integrity and regulatory compliance.
  • Implemented quality control measures, r educing errors and enhancing overall product quality.
  • Analyzed data to identify trends, uncovering opportunities for process improvement and effective team management.
  • Performed regular safety audits to establish compliance with safety regulations of auditing process.

Amazon

Selling Partner Support Associate
11.2018 - 09.2019

Job overview

  • Increased customer satisfaction by resolving complex issues and providing exceptional service by 10-15%.
  • Delivered energetic responses to sellers in-store by email , going above and beyond to serve needs.
  • Prioritized helping sellers over completing other routine tasks in software system and tools .
  • Worked to meet or exceed special targets for brand and seller operations within team by 10-15%.
  • Provided exceptional services and pleasant support experiences to sellers selling on Amazon.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Education

Aryabhata Institute of Engineering And Management
Durgapur

B.TECH from Information Technology
2013.08 - 2017.08 (4 education.years_Label)

University Overview

Skills

  • Ul>
  • MS Excel, MS PowerPoint, MS Word
  • P > Audit Process Management
  • P > Quality Management Systems
  • P > Investigation Leadership
  • P > Root Cause analysis
  • P > Problem-Solving
  • P > Internal Auditing
  • P > Microsoft Power BI
  • P>Safety Monitoring
  • P>Corrective Action Planning

Timeline

Senior Quality Auditor
Amazon
02.2022 - Current
SPS Brands Operations Associate
Amazon
10.2019 - 01.2022
Selling Partner Support Associate
Amazon
11.2018 - 09.2019
Aryabhata Institute of Engineering And Management
B.TECH from Information Technology
2013.08 - 2017.08 (4 education.years_Label)
Pradipta Podder