Pradnya More
HR Adminstrator
Pune
Summary
Results-driven Learning & Development and Talent Acquisition Specialist with comprehensive experience supporting global HR Shared Services operations. Skilled in managing end-to-end talent acquisition processes using SAP SuccessFactors, RippleHire, and HRMS, including candidate sourcing, interview coordination, and onboarding. Adept at driving employee development initiatives through digital learning platforms such as Saba LMS, LinkedIn Learning, and Udemy for Business. Experienced in resolving employee queries via ServiceNow and conducting User Acceptance Testing (UAT) for SAP SuccessFactors implementations. Known for creating detailed SOPs, enhancing process efficiencies, and collaborating with cross-functional teams to support HR digital transformation and improve employee experience across multiple regions.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
HR Administrator
Fujitsu Consulting India Pvt Ltd
08.2023 - Current
- Served as a Learning Partner by collaborating with employees and managers to identify learning needs and coordinate training programs.
- Managed digital learning platforms and facilitated access to relevant courses to support employee development and business goals.
- Resolved employee queries through ServiceNow platforms (Ask HR and Ask L&S), ensuring prompt ticket closure and high-quality support across global regions.
- Worked closely with the LinkedIn Learning, Udemy for Business, and Saba platform teams to resolve access issues, course enrollment queries, and content mapping challenges.
- Provided backend administrative support for learning platforms including content uploads, user troubleshooting, and report generation
- Collaborated with L&D platform teams to troubleshoot issues, escalate bugs, and enhance learning tool adoption across the organization.
- Participated in the implementation and UAT (User Acceptance Testing) of SAP SuccessFactors, validating workflows for onboarding, learning, and performance modules.
- Developed and maintained detailed SOPs and internal process documents to support HR technology platforms and recurring employee requests.
- Analyzed ticket trends to identify knowledge gaps and proactively updated FAQs and knowledge base articles.
- Coordinate end-to-end recruitment processes including sourcing, screening, interview scheduling, and onboarding using SAP SuccessFactors, RippleHire, and HRMS.
- Source candidates through multiple channels including LinkedIn, Naukri, internal databases, and employee referrals to build a strong talent pipeline.
- Collaborated closely with hiring managers and department heads to understand staffing requirements, prioritize recruitment efforts, and streamline hiring processes.
Intern
Loreal India Pvt Ltd
12.2022 - 02.2023
- Managed employee records and maintained accurate HR databases, ensuring data integrity and confidentiality in compliance with company policies and regulatory standards.
- Involved for TDS Activities and Payroll data.
- Facilitated employee engagement activities, including team-building events, recognition programs, and wellness initiatives, to foster a positive work culture and enhance employee morale.
- Generated employee codes and ID cards for new hires, ensuring proper documentation and adherence to company procedures.
- Coordinated the Onboarding process for new employees, including orientation sessions, completion of Onboarding paperwork, and setup of IT systems and access permissions.
- Responded to employee inquiries regarding HR policies, benefits, and employment-related matters, providing timely and accurate information and guidance.
- Assisted in the implementation of HR policies, procedures, and programs to support organizational objectives and promote employee satisfaction
Talent Acquisition Intern
Coral Bling Services Pvt Ltd.
10.2022 - 12.2022
- Supported end-to-end recruitment processes for a variety of BPO roles, including administrative support, data entry, and call center positions.
- Posted job openings on job boards and company career sites, reviewed resumes, and screened candidates to identify qualified applicants for further consideration.
- Scheduled interviews, conducted pre-screening assessments, and coordinated candidate logistics to ensure a smooth and efficient interview process.
- Assisted with new hire onboarding activities, including conducting orientation sessions, processing paperwork, and facilitating training sessions for new employees.
Education
MBA - Human Resources Management
Dr. D.Y Patil Institute
Pune 04.2021 - 04.2023
Bharti Vidyapeeth Deemed University College (BBA)
Solapur, India 04.2018 - 04.2021
MES: Mahatma Junior College (HSC)
Panvel, India 04.2016 - 04.2017
New Horizon Public School (SSC)
Panvel, India 04.2014 - 04.2015
Skills
- HR Systems & Platforms: SAP SuccessFactors, Saba LMS, LinkedIn Learning, Udemy for Business, ServiceNow (Ask HR & Ask L&S)
- Learning & Development: Digital Learning Platforms, Content Management, Learning Support, LMS Administration
- HR Operations: Global HR Shared Services (HRSS), Employee Query Management, Ticket Resolution (ServiceNow), SLA Compliance
- Process & Documentation: SOP Creation, Knowledge Base Management, Process Optimization
- Testing & Implementation: UAT (User Acceptance Testing), Change Management Support, System Rollout Coordination
- Collaboration & Communication: Cross-Functional Teamwork, Stakeholder Engagement, Training Support
- Tools & Reporting: Excel, PowerPoint, Reporting Dashboards, Data Tracking and AnalysisTalent Sourcing and Recruitment
- Candidate Assessment and Screening:Sourcing via Linkedin,Naukri & Internal Data System
Timeline
HR Administrator
Fujitsu Consulting India Pvt Ltd
08.2023 - Current
Intern
Loreal India Pvt Ltd
12.2022 - 02.2023
Talent Acquisition Intern
Coral Bling Services Pvt Ltd.
10.2022 - 12.2022
MBA - Human Resources Management
Dr. D.Y Patil Institute
04.2021 - 04.2023
Bharti Vidyapeeth Deemed University College (BBA)
04.2018 - 04.2021
MES: Mahatma Junior College (HSC)
04.2016 - 04.2017
New Horizon Public School (SSC)
04.2014 - 04.2015
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