Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Pradyut Das

Pradyut Das

Hyderabad

Summary

Results-driven Senior Salesforce QA professional with 7+ years of experience in Salesforce testing and Agile methodologies. Demonstrated expertise in leading UAT efforts, managing defect tracking, and ensuring high project quality. Strong communication skills and a collaborative mindset contribute to fostering accountability and alignment across cross-functional teams for successful project delivery.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Salesforce Quality Analyst

GUS Education India
Hyderabad
10.2022 - Current
  • Extensive experience with Salesforce.com Sales Cloud, Community Portal, and tools like Rally, Agile setup, Jira, Microsoft Office 365 Suite, and Agile Accelerator to manage and streamline testing processes.
  • Lead end-to-end testing for Salesforce development projects, ensuring thorough validation of data security, sharing rules, profiles, and role hierarchies.
  • Validated Salesforce standard and custom objects, field validations, and Community Cloud access settings to ensure seamless user-level permissions and access controls.
  • Conducted in-depth testing of lookup and master-detail relationships, with a strong understanding of junction objects, to validate complex data models.
  • Created, executed, and managed test scripts and test cases for Salesforce environments, tracking defects, and ensuring resolution within the Test Environment.
  • Skilled in performing GUI, regression, functional, retesting, usability, acceptance, and smoke testing, ensuring top-quality deployments across Salesforce platforms.
  • Actively participated in technical and use-case review meetings to discuss and validate key functionalities within the Salesforce ecosystem.
  • Collaborated closely with onsite and offshore teams, conducting knowledge transfer (KT) sessions, and providing ongoing support to ensure testing coverage and project success.

Quality Analyst

Wipro Technologies
Hyderabad
10.2017 - 09.2022
  • Worked in an environment utilizing Salesforce.com Service Cloud, Rally for Agile project management, Jira, and the Microsoft Office 365 Suite.
  • Responsible for end-to-end testing of Salesforce projects, including custom configurations, within an Agile development environment.
  • Led daily testing activities, including defect triage, test execution reporting, and testing of approval processes, workflow functionalities, formula fields, triggers, and validation rules.
  • Led overall UAT testing efforts, collaborating with business users, clients, and business analysts to gather and incorporate functional feedback.
  • Responsibilities include training and coaching both new hires and experienced associates, conducting skill assessments (PKTs), and regularly sharing quality and productivity metrics with stakeholders.
  • Collaborated with developers, business analysts, and product owners to clarify requirements, and create detailed test plans and scenarios.
  • Supported deployment and release cycles by conducting smoke, sanity, and regression testing post-deployment.

Education

University of Calcutta
Kolkata

Skills

  • Functional QA expertise
  • Project and test plan review
  • Test case execution
  • Software QA - SFDC
  • UAT testing
  • Defect tracking
  • Reports
  • Effective productivity metrics
  • communication
  • Active listening
  • Team leadership
  • Adaptability
  • Accountability
  • Collaboration tools
  • Problem solving

Certification

  • Salesforce Certified Administrator

Accomplishments

Recognized as a core employee for effectively translating business requirements into successful B2B and B2C onboarding, as well as seamless integration and sales process delivery. Also acknowledged for driving user-centric UI/UX enhancements through insightful functional analysis.

Timeline

Senior Salesforce Quality Analyst

GUS Education India
10.2022 - Current

Quality Analyst

Wipro Technologies
10.2017 - 09.2022

University of Calcutta

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Pradyut Das