Industrial Trainee
The Grand Hotel
New Delhi
- Food and Beverage Department.
- Food Production Department.
- Human Resource Department.
Praful Bachale
Bhopal
Summary
A highly organized and hard-working to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. That focuses on customer satisfaction and customer experience, where I can utilize and grow my interpersonal skills.
Work History
Guest Service Associate
Crowne Plaza Hotel
jaipur
- Greeted guests upon arrival and checked them in to their accommodations
- Ensured that all guest inquiries were answered promptly and accurately
- Resolved any customer complaints or issues professionally and efficiently.
Customer Service Agent
IGT Solutions
Bhopal
- Assisted customers with inquiries regarding products and services through phone
- Resolved customer complaints quickly and efficiently
- Answered incoming calls promptly and professionally within company standards.
Human Resources Associate
Kian Foundation
Bhopal
- Worked closely with HR teams to ensure seamless onboarding processes for new hires, setting them up for success from day one.
- Conducted comprehensive interviews to assess candidate skills, qualifications, and cultural fit within the organization.
- Recruited top talent to maximize profitability.
Front Office Associate
Radisson Hotel
Bhopal
03.2024 - Current
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
- Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay.
- Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
- Directed phone inquiries, answered guest questions.
Education
Bachelor Of Science -
Institute of Hotel Management
Intermediate -
Jawahar Lal Nehru Public School
Matriculation -
Jawahar Lal Nehru Public School
Skills
- Multi Tasker
- Computer Skills
- Problem Solving
- Operations Management
- Teamwork and Coordination
- Good Communication
Languages
English
Hindi
Marathi
Hobbies and Interests
- Dancing
- Craft Making
- Painting
- Binge Watching
- Travelling Music
Timeline
Front Office Associate
Radisson Hotel
03.2024 - Current
Industrial Trainee
The Grand Hotel
Guest Service Associate
Crowne Plaza Hotel
Customer Service Agent
IGT Solutions
Human Resources Associate
Kian Foundation
Bachelor Of Science -
Institute of Hotel Management
Intermediate -
Jawahar Lal Nehru Public School
Matriculation -
Jawahar Lal Nehru Public School