Technical support engineer with total 4+ years' experience at Tech Mahindra Ltd. & As a Quality Assurance Engineer 3+ years. Currently responsible for automation & manual testing activities. Proficient in Manual Testing, Database Testing, API Testing, etc. Proven track record of successful planning and execution of key project activities with effective planning. Proven skills in completing black box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Assurance Engineer
Winjit Technologies Pvt. Ltd.
09.2024 - Current
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Documented testing procedures for developers and future testing use.
Proposed development and testing improvements to positively impact usability, function and performance.
Demonstrated new product features and functionality to project stakeholders.
Optimized test cases to maximize success of manual software testing.
Produced and maintained technical documentation for project reference.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Met tight deadlines to satisfy client demands and project timelines.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Recommended changes and corrections to developers for optimal software performance and usability.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Involved in bug tracking process using JIRA and Azure Board.
Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
Software Test Engineer
ESDS Software Solution Ltd
12.2022 - 09.2024
Analysis and understanding of design specifications document, test cases and test scenarios.
Have performed Sanity Testing, Functional Testing, Regression Testing, API Testing Performance Testing and Security Testing.
Have been responsible for Test Design, Test case development and Execution and Defect Reporting.
Generating Extent Reports for the executed test scripts.
Maintaining logs and status of executed test scripts.
Involved in Bug tracking process using JIRA.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Documented testing procedures for developers and future testing use.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Conducted regression testing, analyzed results, and submitted observations to development team.
Designed testing scenarios for usability testing.
System Engineer
Tech Mahindra Limited
01.2017 - 01.2021
Active Directory: Account creation, account unlock/password reset, service account, LDAP group, exchange (Distribution list, shared mailbox) creation, modification.
Log all incidents/requests management through BMC Remedy Tool.