PRAFUL KURIAN
Summary
Results-driven leader with 12 years of experience in retail sales,operations and business development. Proven ability to train and mentor sales personnel, resulting in enhanced customer service and performance. Skilled in analyzing market trends and monitoring KPIs to identify and capitalize on growth opportunities.
Overview
13
13
years of professional experience
Work History
Area Sales Manager-North
The Sleep Company
Greater Noida
05.2023 - Current
- Managed the day-to-day operations of 10+Brand outlets sales, budgeting, forecasting, staffing and training
- Trained and mentored sales personnel to ensure high levels of customer service and sales performance
- Monitored competitor's activities in order to stay abreast of industry developments
- Implemented effective processes for monitoring key performance indicators such as revenue, margin and customer retention rate
- Analyzed regional markets trends to identify opportunities for growth
- Monitored and evaluated sales performance against set targets and goals
Senior Brand Ambassador-Muscat
Pernod Ricard
Muscat
03.2016 - 04.2023
- Managed multiple brand outlets sales, awareness and brand promotion of Pernod Richard in global travel Retail at Muscat international airport
- Operated outlet level inventory and plan re-order of stocks as per inventory at outlets and monthly sales opportunity of various outlets (Departure & Arrival)
- Explored sales opportunities and met sale targets in departments throughout store and other venues to maximize sales and market share
- Worked in close coordination with brand, marketing, buying stock operating and key customers to ensure sustainable, seamless business operations
Brand Ambassador
Diageo-Delhi duty free
New Delhi
04.2012 - 02.2016
- Managed high-traffic, consumer-centric locations and built rapport with prospective customers and sales
- Achieved and exceeded sales goals in line with prescribed selling strategy
- Communicated product information with confidence and educated consumers about company
- Engaged, educated and befriended customers to deliver amazing shopping experience
Education
WSET Level-2 - Spirits
Wine &Spirits Education Trust
London01.2022
Bachelor of Science - Science
JSS COLLEGE
Mysore01.2011
Skills
- Leadership skills
- Operations Management
- B2B & B2C
- Key Account Growth
- Brand Management
- Wine & Spirits
- Territory and account management
- Training and development
Timeline
Area Sales Manager-North
The Sleep Company
05.2023 - Current
Senior Brand Ambassador-Muscat
Pernod Ricard
03.2016 - 04.2023
Brand Ambassador
Diageo-Delhi duty free
04.2012 - 02.2016
WSET Level-2 - Spirits
Wine &Spirits Education Trust
Bachelor of Science - Science
JSS COLLEGE
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