Praful Manohar More
Mumbai
Summary
Professional manager with comprehensive experience in branch operations and team leadership. Adept at driving performance through strategic planning and fostering collaborative environments. Skilled in customer service, financial management, and staff development. Known for adaptability and consistent achievement of organizational goals.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Deputy Branch Manager
IndusInd Bank Ltd.
Mumbai, India
02.2020 - Current
- Handling branch operations, Compliance (Statutory and regulatory), Authorizing RTGS/NEFT/Transfer payments and branch audit. Branch Asset verification. Monitored and analysed high-volume financial transactions to identify patterns consistent with money laundering (AML) or fraud, ensuring 100% compliance
- Acquiring new quality customers and cross selling of various Insurance & Banking Products. Providing Financial planning & Investment Advice. Maintaining and developing relationships with existing customers via meetings, telephone calls and emails. Acquisition & Servicing of High-Net-Worth customers.
- Led team in delivering exceptional customer service, enhancing client satisfaction and retention rates.
- Analyzed branch performance metrics to identify improvement areas and drive strategic initiatives.
- Mentored junior staff, fostering professional growth and building a strong team culture within the branch.
- Monitored employee performance and provided constructive feedback for professional growth and development.
- Conducted regular audits of branch operations to identify areas for improvement and implement corrective actions.
- Acted as interim Branch Manager during vacations or absences from work; providing seamless leadership continuity without sacrificing operational efficiency.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Designation: Service Delivery Manager (Feb-2020 to Mar-2022)
Total Duration: 6 Yrs + (Feb 2020 to till date)
Business Development Manager
Finwisely Fintech Services Pvt. Ltd.
07.2018 - 12.2020
- Business Development, Sales and marketing, Direct Sales (B2C), Recruiting Channel Partners and Driving Business through channel partners (B2B), Promoting Finwisely App, Handling Team of Interns and Managing 40 Channel Partners, financial solutions Services such as Loans, Insurance and Mutual Funds.
- Duration: 1Yr and 7 Months (July 2018 Dec 2020)
Tele Relationship Manager
IDBI Federal Life Insurance
09.2017 - 07.2018
- E-commerce, Direct Sales of Insurance and Investment products, Advisory, Assisting the Client in procedure, Assisting Banca channel in procedure, dealing with New as well as Existing Clients.
- Duration: 11 months (September 2017 to July 2018)
Compliance Executive Operations
SK Datasoft
03.2015 - 08.2017
- Operations, Working on PF and ESIC calculation, monthly PF and ESIC return filing, PF claim settlement client handling, updating details of member for PF and ESIC portal, solving the discrepancy and also attending all types of Audits.
- Duration: 2yrs and 4 Months (From March 2015 to August 2017)
Education
PGDBM -
Narsee Monjee Institute Of Management Studies
Mumbai, India2022
Certificate Programme in Investment Banking Operations (CPIBO) -
BSE Institute Limited
2017
BMS Graduate -
Sant Gadghe Maharaj College of Commerce And Economics (Mumbai University)
2017
HSC -
Bhausaheb Hirey Jr. College & Economics & Maharashtra State Board
2014
SSC -
Nanikram Meghraj Trust Academy (N.M.T. Acedemy)
2012
Skills
- Training and mentoring
- Team management
- Operations management
- Staff development
- Client relationship management
- Risk & Audit Management
- Operational & Compliance Oversight
Certification
- NISM V-A
- IRDA
Languages
English
Hindi
Marathi
Timeline
Deputy Branch Manager
IndusInd Bank Ltd.
02.2020 - Current
Business Development Manager
Finwisely Fintech Services Pvt. Ltd.
07.2018 - 12.2020
Tele Relationship Manager
IDBI Federal Life Insurance
09.2017 - 07.2018
Compliance Executive Operations
SK Datasoft
03.2015 - 08.2017
PGDBM -
Narsee Monjee Institute Of Management Studies
Certificate Programme in Investment Banking Operations (CPIBO) -
BSE Institute Limited
BMS Graduate -
Sant Gadghe Maharaj College of Commerce And Economics (Mumbai University)
HSC -
Bhausaheb Hirey Jr. College & Economics & Maharashtra State Board
SSC -
Nanikram Meghraj Trust Academy (N.M.T. Acedemy)
Extra-Curricular Activities, Interests & Achievements
100% of my team Qualified for Continuum Program and got promoted. Life insurance Mustang Contest July 2023 Award Certification of Excellence Megastar of life insurance March 2022 Wealth Excellence Award Life Insurance July 2022 Branch Banking Medal of Honour Oct-2022 Award Certification of Excellence for “Quick Start” From ICICI PRUDENTIAL Best student of the year 2016-2017. 1st prize (3yrs in a Row) in fashion show at Anjuman-I-Islam’s A.P College. 1st prize in Quiz competition at K.C College. Won 2nd prize for best CL at BROUHAHA’16 Sydenham College. Won 2nd prize in PowerPoint presentation competition in S.G.M College. Excellence Award from Cancer Patients Aid Association (NGO). Part of National Conference on “Recent Trends In Research Methodology In Commerce, Management & Social Science” 100% of my team Qualified for Continuum Program and got promoted. Life insurance Mustang Contest July 2023 Award Certification of Excellence Megastar of life insurance March 2022 Wealth Excellence Award Life Insurance July 2022 Branch Banking Medal of Honour Oct-2022 Award Certification of Excellence for “Quick Start” From ICICI PRUDENTIAL Best student of the year 2016-2017. 1st prize (3yrs in a Row) in fashion show at Anjuman-I-Islam’s A.P College. 1st prize in Quiz competition at K.C College. Won 2nd prize for best CL at BROUHAHA’16 Sydenham College. Won 2nd prize in PowerPoint presentation competition in S.G.M College. Excellence Award from Cancer Patients Aid Association (NGO). Part of National Conference on “Recent Trends In Research Methodology In Commerce, Management & Social Science”
Disclaimer
Date: Signature
Disclaimer
Date: Signature