Prafull Agrawal
Senior Executive
Jaipur
Summary
Dedicated Senior Executive (Acquisition,Sales & Marketing) in Reliance Retail (Jiomart) having 7 years of experience, knowledgeable about sales, operations, Marketing, Planning, Account management, Project execution and Management, Workflow management, Retail, Ecommerce and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
8
8
years of professional experience
5
5
Certificates
Work History
Senior Executive
Reliance Jiomart
04.2022 - Current
- Account Management Work along with the clients POC’s trainings
- Sellers Acquisition through organization’s lead, cold callings and references
- Stock Management through update to seller regarding the availability of products
- Catalogue listings including A+ listings
- Sales Development by growing the number of orders through working on PDQ, visibility, price and search ads Metrix
- Clients Training through Google meets, Teams meeting or Physical meetings
- Championed organizational change efforts to facilitate company-wide adoption of new software platforms and tools.
- Physical Interaction with clients time to time for better understanding of GAP, issues and resolutions.
Senior Key Account Manager
Paytm Services Private Limited
10.2021 - 04.2022
- Collaborated with internal teams to ensure timely and accurate delivery of products and services to clients.
- Upgradtaion of transaction limits of Premium merchants
- Onboard new premium merchants for Paytm Services
- Balanced competing priorities while managing multiple accounts simultaneously, delivering consistently high-quality results.
- Managed a diverse portfolio of key accounts, ensuring consistent revenue streams and business expansion opportunities.
- Conducted regular account reviews to identify areas for improvement or potential risks, taking corrective action as needed.
- Developed comprehensive account plans for strategic growth, aligning with overall company objectives.
- Provided exceptional customer service, resolving issues promptly and maintaining client satisfaction levels.
Project Manager
Laxmi Chand & Company
02.2016 - 10.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Working Staff Handling work (work distribution, monitoring, Finance, timings)
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Material Handling Work (including contact with material vendors)
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Education
PGDM - Marketing Management And Research
ISIM Ignou
Jaipur 04.2001 -
Bachelor of Engineering - Civil Engineering
Bansal College of Engineering
Bhopal 04.2001 -
Skills
Strategic Planning
Business Planning
Project Management
Computer Skills
Onboarding and Orientation
Administration and Reporting
Positive Attitude
Analytical Skills
Problem-solving abilities
Team Collaboration
Additional Information
- Conducted clients training program for better visibility of operational tools, including (various finance reports, inventory reports, stock reports, catalogue listings and updation work etc)
- Conducted Training sessions with team members for their better understanding with various useful data trackers and operational tools.
- Attended various Seminars for Retail Marketing and Branding (Fashion category and FMCG)
Certification
Linked certified- Personal Branding- Foundation Skill
Timeline
Linked certified- Personal Branding- Foundation Skill
03-2024
Linkedin Certified-Writing a Business Report
02-2024
Linkedin Certified-Learning Agility
02-2024
Linkedin Certified-One-Minute Habits for Success
02-2024
Reliance University Certified-Developing a Learning Mindset
12-2023
Senior Executive
Reliance Jiomart
04.2022 - Current
Senior Key Account Manager
Paytm Services Private Limited
10.2021 - 04.2022
Project Manager
Laxmi Chand & Company
02.2016 - 10.2021
PGDM - Marketing Management And Research
ISIM Ignou
04.2001 -
Bachelor of Engineering - Civil Engineering
Bansal College of Engineering
04.2001 -
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