Account Manager | QA Architect leading enterprise QA strategy and test automation for 3–5 accounts across large-scale application portfolios. Aligns stakeholder priorities, manages global onshore-offshore teams of 10–25 team members, and drives release governance and resource planning, triaging 41+ defects per month across insurance and banking programs. Delivers measurable efficiency through automation frameworks, portfolio oversight, and client-facing account management, achieving almost 72.5% project cost saving.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Sr Manager
CAPGEMINI INDIA P LTD
Mumbai, Maharashtra
09.2021 - Current
Architected Selenium-based automation using TestNG and Cucumber framework.
Collaborated with developers to resolve functional queries and design automation frameworks
Comprehended functional and technical requirements for creating new test scripts
Developed test plans and test strategies; converted test cases into Gherkin format.
Managed portfolio and executed resource billing, ensuring alignment with account budget
Maintained portfolio and performed resource billing, optimizing account costs
Coordinated efforts of 80+ offshore team members while overseeing Bitbucket repository maintenance
Client Name: American Integrity Insurance
Project Manager
CAPGEMINI INC
SanDeigo, CA
06.2020 - 08.2021
Architected framework and scripts using Cypress, JavaScript, and Python.
Architected framework and scripts using Cypress & JavaScript and Python as well
Led API testing development with business teams to ensure alignment with project requirements
Developed test plans and strategies, deploying builds in AWS environment to support seamless project execution
Developed test plans and test strategies and deployed builds in AWS environment.
Conducted regression testing and fostered coordination between onshore and offshore teams
Conducted regression testing while coordinating efforts between onshore and offshore teams to enhance collaboration
TEST MANAGER
XAVIENT DIGITAL
SanDeigo, CA
08.2018 - 06.2020
Maintained project portfolio of 50+ resources in team across USA and India account.
Collaborated with client for deliverables task and provided expert solutions in automation.
Estimated project efforts and developed yearly budget to align resources with objectives.
Forecasted effort of next 3-4 months, prepared the plan for the team
Script reviewed and updated on urgent basis, execution of scripts to check sanity and smoke
Coordinated onshore dev team to get resolution for projects' bottleneck issues and bugs.
Triaged defects and managed QC from onsite perspective, contributing to successful project audit.
Shared Project status with all respective QE directors and manager at client side
Client Name: MUFG UNION BANK NA
QA MANAGER
COGNIZANT TECHNOLOGY SOLUTIONS
SanDeigo, CA
03.2016 - 08.2018
Developed scripts using Selenium and architected Automation framework
Designed frameworks utilizing the Selenium with TestNG and cucumber
Prepared project metrics and status reports while conducting smoke and regression testing for builds to ensure quality assurance standards were met
Coordinated results with stakeholders, including end users and business teams, to facilitate clear communication and alignment on testing outcomes
Configured Jenkins, GitHub, and Sauce Labs for regression execution
Led resource planning and initiated knowledge transfer sessions
Resource estimation and test plan and test strategy for future assignment
Testing Tool framework using Ranorex
Analyzed readiness and migration of code and environment changes
Collaborated with testing and project managers on the delivery readiness
Improved existing framework
Offered expert solution for new automation
Delivered weekly status updates in daily stand-up and defect triage meetings to keep team informed of testing progress and issues
QA LEAD
CAPGEMINI INC
08.2007 - 03.2016
Assessed requirement, data mapping, functional, and design documents
Executed functional, black-box, compatibility, recovery, and web service testing
Established test frameworks and strategies for case development and team collaboration
Updated test cases to reflect changes in builds and mapping documents, ensuring alignment with project requirements
Contributed to design and implementation of scripts using HP UFT 12.02, enhancing automation capabilities and testing accuracy
Communicated project status and testing progress to stakeholders during Scrum meetings, facilitating collaboration and transparency
Developed testing tool frameworks using UFT and Selenium and modified test scripts
Assisted with the design and implementation of scripts using HP UFT 12.02
Evaluated test results, reporting, and defect logging and tracking in QC
Participated in Scrum meetings to communicate project status to stakeholders
Developed framework in Silk tool, tracked test data and updated Object Repositories
Client Name: LPL FINANCIALS, MUFG UNION BANK NA
QUALITY ENGINEER II
MEGAWARE TECHNOLOGY PVT. LTD
06.2005 - 08.2007
Worked with business and functional teams to identify business scenarios
Collaborated with business and development teams to review business scenarios and test cases, ensuring alignment with project requirements
Design requirement traceability matrices to map requirements
Wrote scripts for manual test cases, set up test environments
Executed smoke and regression testing, providing daily status updates to stakeholders to maintain project transparency
Logged defects/issues observed during execution in the PVCS tracking tool
Developed framework and scripts using Silk tool to streamline testing processes and enhance test coverage
Trained new resources and assisted in internal result audit
Client Name: WATERS INC
Education
Bachelor Degree - Computer Engineering (B.E)
MUMBAI University
MUMBAI, INDIA
01-2004
Skills
Selenium
Cypress
Playwright
JavaScript
AWS
Test strategy
Gherkin authoring
API testing
Regression testing
Test design
Agile Scrum
Stakeholder management
Resource planning
Risk management
Portfolio management
Test data management
Service virtualization
Quality metrics dashboards
Certification
TOSCA Certification – AS1 & AS2, AWS Certified Cloud Practitioner, Global Insurance and Banking Certification, Engagement Manager L1 Endorsed, AI Prompt Engineering certification, Guidewire licensed Insurance Suite Analyst 10.0, Test Architect accredited by Capgemini, SAFe Certified Scrum Master 6.0, Connected Manager by Harvard University, L1 Architect - Capgemini Board, Certified Global CXO Blueprint by CXO Hive awarded by Mudit Saxena
Training
Prompt engineering for AI
Scalar Academy’s AI/ML Advance Course
Training on AI security, AI architectures, Vector DB, RAG
IBM certification in Quantum Computing
Awards
Small Step Award - Reducing execution time of scripts by 70%, Valuable contribution Star Award - Outstanding performance in project, Innovator Award - Developing utilities to run selenium scripts and DB query with Excel Micro, Appreciated by clients- on-time delivery of assigned module, WOW Award – Contribution to multiple automation project proposals and business development initiatives
Sr QA Manager, Engineering at Tibco Software India Pvt Limited/ Encora IndiaSr QA Manager, Engineering at Tibco Software India Pvt Limited/ Encora India