Uma Ilapakurti
Hyderabad
Summary
17+ years in Software Quality Assurance, Manual/Automation Testing, CICD pipeline, and Project Management.
Proven ability to manage multiple projects with tight deadlines, leading teams of up to 15 members.
Strong understanding of various SDLC methodologies (Agile, Scrum/Kanban, Waterfall). Experience across diverse industries including Telecom, Insurance, and Presales using platforms like Salesforce, ProQuest, and Siebel.
Skilled in team mentoring, training new hires, and providing constructive feedback.
Expertise in deployments on Cloud (AWS, Azure, Tibco Cloud Integration).
Extensive experience in automation with tools such as Selenium, Cucumber, BDD, playwright, RestAssured, UFT, Silktest, and others.
Proficient in API testing (SOAP, Rest) using tools like SOAP UI, Postman, and Rest Assured. Experienced in CI/CD pipeline and tools like Docker and Kubernetes for DevOps and containerization.
Strong knowledge of SQL databases (SQL Server, Oracle, MySQL, DB2) and various Operating Systems (Windows, Linux, Solaris).
Excellent at multitasking, problem-solving, crisis management, and team collaboration with strong leadership and rapport-building skills.
Overview
23
23
years of professional experience
Work History
Sr QA Manager, Engineering
Tibco Software India Pvt Limited/ Encora India
12.2016 - Current
- Lead a team of 15 members while managing multiple product certifications across various platforms
- Certify products on multiple Operating Systems (Windows, RHEL, SUSE Linux, AIX, Solaris) and Cloud Service Providers (AWS, GCP, Azure)
- Ensure product compatibility with major databases (Oracle, SQL Server, DB2, MySQL)
- Conduct scalability testing using Docker and Kubernetes for containerized environments achieving a 30% improvement in load handling and response time.
- Performance testing using JMeter for all major releases
- Automated UI testing using Selenium WebDriver with TestNG and performed REST API testing with the REST Assured framework, reducing manual testing effort by 40% and accelerating release time by 25% for major product versions
- Developed and maintained CI/CD pipelines using Jenkins, Maven, and GitHub, resulting in a 50% reduction in deployment time and ensuring reliable, consistent delivery of software updates, with a 95% success rate in automated deployments
- Manage Dashboards and Sprint cycles using JIRA for tracking progress and team activities
- Ensure timely and high-quality delivery of product versions (major, minor, hotfix, service packs)
- Efficiently handled escalated customer inquiries, ensuring timely resolutions and maintaining customer satisfaction
- Assisted the support and development teams in debugging technical issues, performing root cause analysis, and providing solutions.
- Coordinate across various teams, including Development, Support, Project Management, Documentation, Release, and IT
- Provide regular status updates to senior management on project progress
- Maintain up-to-date project artifacts in SVN, Confluence, TestLink, and GitHub
- Managed and monitored SLAs for testing and quality assurance processes, ensuring timely and high-quality delivery of projects.
- Defined, tracked, and reported on KPIs to measure the efficiency and effectiveness of QA activities, ensuring continuous improvement.
Quality Analyst
AAA Life Insurance
Detroit
11.2015 - 03.2016
- Collaborate with business analysts, product owners, and development teams to understand functional and non-functional requirements for the insurance domain.
- Writing Test plans and Test cases in Silk Central as per the business requirements, user stories, and technical specifications.
- Test data set up, test planning, executing the test cases, logging issues and sending status reports
- Attending daily stand up call, Sprint planning and retrospective meetings
- Participating in Validation of Production deployments and patches
- Validate that the flow from user registration to Insurance policy generation is seamless and follows business logic.
- Test integration with external systems (e.g., payment gateways, third-party verification services, insurance underwriting systems).
- Perform testing to verify that the module meets all legal requirements for user registration, policy issuance, and claims.
Business Analyst, QA Tester and Project Coordinator
V2Soft
Detroit
10.2014 - 10.2015
- Involved in Market research and analysis of existing HRMS products and features
- Attended meetings with stakeholders for requirements gathering and user stories
- Business Requirements gathering & review, translating to System/Functional Requirements
- Writing Test plans and Test cases as per the user story cards, test data set up, test execution
- Writing back end DB queries to fetch the data and verify
- Preparing test suites with Selenium
QA Lead
Verizon India
08.2011 - 07.2014
Project Lead
Wipro Technologies
03.2004 - 02.2007
QA
PlanetOnline
08.2003 - 02.2004
Tester
Elico India
09.2001 - 08.2003
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
VNR Vignan Jyothi Institute of Engineering & Tech
Hyderabad06-2000
Skills
- Selenium
- SoapUI
- Rest Assured Framework
- QTP/UFT
- Silk
- Java
- Java Script
- Python
- Oracle
- SQL Server
- DB2
- MySQL
- TestNG
- RestAssured
- Cucumber
- Maven
- Windows
- RHEL
- Solaris
- AIX
- CentOS
- JIRA
- ALM
- Test Director
- Bugzilla
- Jenkins
- SVN
- GitHub
- Confluence
Timeline
Sr QA Manager, Engineering
Tibco Software India Pvt Limited/ Encora India
12.2016 - Current
Quality Analyst
AAA Life Insurance
11.2015 - 03.2016
Business Analyst, QA Tester and Project Coordinator
V2Soft
10.2014 - 10.2015
QA Lead
Verizon India
08.2011 - 07.2014
Project Lead
Wipro Technologies
03.2004 - 02.2007
QA
PlanetOnline
08.2003 - 02.2004
Tester
Elico India
09.2001 - 08.2003
Bachelor of Science - Electrical, Electronics And Communications Engineering
VNR Vignan Jyothi Institute of Engineering & Tech
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